Jobs at flydocs

Oversee quality assurance for digital engineering services in aviation. Responsibilities include assessing deliverables, conducting audits and inspections, documenting defects, analyzing quality metrics, performing root cause analysis, maintaining SOPs and quality records, implementing corrective actions, delivering training, mentoring junior staff, and driving continuous improvement while ensuring compliance with aviation regulations and industry standards.

Supports flydocs India’s compliance and governance framework by monitoring Indian legislation, maintaining compliance obligations and regulatory calendars, coordinating statutory and corporate-secretarial requirements, and supporting privacy, audits, risk management, supplier due diligence, policies, controls, and remediation. The role provides practical regulatory guidance, reporting, constructive challenge, and assurance while collaborating with HR, Finance, IT, Information Security, and operational stakeholders.

Owns the training and skill-development function for Digital TechOps Engineering. Responsibilities include designing training strategies, curricula, competency frameworks, and training matrices; scheduling and delivering hands-on sessions; managing LMS content; tracking compliance and certifications; analyzing training effectiveness; supporting career pathways; and ensuring documentation meets aviation audit standards, including EASA and FAA requirements. The role partners with engineering leaders, QA, HR, and subject matter experts to identify skill gaps and align development programs with business KPIs.

Manage and grow assigned airline and aviation customer accounts across the digital TechOps ecosystem. Responsibilities include strategic account planning, relationship management, customer reviews, product adoption, issue escalation, customer communications, CRM record maintenance, upselling, cross-selling, pipeline development, budget guidance, and commercial negotiations. The role connects customer needs with Product, R&D, Customer Services, Commercial, and Marketing teams while supporting long-term account growth and customer satisfaction.

Leads Swiss-AS AMOS configuration, aircraft data migration, validation, testing, and post-implementation support for aircraft induction and fleet transition projects. Manages data extraction, cleansing, mapping, transformation, reconciliation, reporting, and audit documentation. Coordinates with Engineering, CAMO, Maintenance Planning, Supply Chain, Quality, IT, OEMs, and lessors to ensure data integrity, regulatory compliance, and operational readiness. Supports project cutover, go-live, user training, and regulatory audits.