Findhelp Mission, Purpose & Impact

Tell us about your company’s mission. How does that mission influence the company culture? Did that mission impact your decision to join the team?

Findhelp’s mission to connect all people and the programs that serve them, with dignity and ease is at the forefront of everything we do. Our mission plays a huge role in the culture of our company. Everyone here has their own story of what brought them to Findhelp, but it is clear that everyone here is here for the same reason: to power the American social safety net. I was drawn to Findhelp because of our mission and knew I wanted to work somewhere where I could be a part of the long-term solution, not just short-term fixes.

From your perspective, how does your work connect to the overall company mission?

A huge part of our product is ensuring we maintain the largest and most engaged network of social programs and in curation it’s our job to add new programs and keep our existing programs accurate. Each program our team adds or each initiative we work on directly impacts the quality of our network, ensuring seekers are connected with resources that will meet their needs. When I started my journey at Findhelp, I remember creating a new program for a food pantry and being hit with the realization that that program could help someone eat that day. Working directly with the programs on Findhelp’s site is a huge commitment and I am proud to be a part of such a dedicated team!

What advice would you give a job seeker hoping to join your company?

I would tell someone looking to join Findhelp to be prepared to do amazing work and be held to a high standard. The work we produce as a company can be challenging — yet extremely rewarding — and it drives real results across the country. We’re not just checking boxes, we’re solving meaningful problems and helping connect people to the resources they need most. Come in with curiosity, resilience and a willingness to learn quickly. Collaboration is key here, so being open to feedback and eager to contribute your unique perspective will help you thrive. It’s also important to stay mission-driven. Our work impacts communities every day and keeping that bigger picture in mind will motivate you during even the toughest projects. If you bring passion, adaptability and a commitment to excellence, you’ll find yourself surrounded by teammates who are equally dedicated and inspired.