Teams at Financial Times

Lead end-to-end product design for editorial tools used by journalists and editors, including research, workflow mapping, information architecture, prototyping, testing, and delivery. Collaborate with product managers, engineers, newsroom teams, and customer product teams to create accessible solutions for complex content workflows. Explore AI-assisted tools that improve editorial quality and accuracy while communicating design decisions, technical constraints, and trade-offs.

Leads the architecture, orchestration, optimization, measurement, and experimentation of automated customer journeys across Consumer and B2B subscription businesses. Partners with lifecycle marketing, data, technology, creative, and automation teams to translate commercial and customer needs into scalable journeys. Owns the optimization roadmap, defines sequencing and personalization strategies, reviews implementation, coaches colleagues, and develops shared standards for testing, measurement, and journey design.

Leads global editorial communications strategy for the Financial Times, promoting journalism, editorial brands, products, initiatives, and talent. Advises senior editorial leaders on reputational issues, develops proactive media campaigns, manages global communications partnerships, and leads a small communications team. The role requires strong media expertise, strategic counsel, exceptional writing and communication skills, relationship-building ability, and experience managing communications professionals.