Teams at Financial Ombudsman Service

Design, build and maintain large-scale ETL/ELT pipelines and data models using Azure Data Factory, Synapse and Databricks. Implement CI/CD, ensure SLA-driven data delivery and reliability, manage code promotion and change processes, collaborate with cross-functional teams, support SAP Data Services end-of-life, and produce technical documentation and data dictionaries.

Maintain and improve enterprise network infrastructure, own network systems and core services, troubleshoot escalated issues, support projects and change delivery, contribute to design and automation (IaC), remediate security vulnerabilities, and collaborate with stakeholders to drive performance, resilience and service improvements.

Lead planning, scheduling, control and delivery of complex, high‑risk projects across people, process and technology. Manage business cases, budgets, risks, suppliers and stakeholders; establish cross‑functional teams, governance and reporting to realise benefits.