Jobs at Figma

Manage a large book of existing customer accounts: handle inbound sales and billing requests, close subscription expansions and renewals, qualify inbound prospects, run outreach with Marketing, and coordinate with Support and Order Management. Role is full-time based in the London hub.

Provide employment legal advice across EMEA; draft and update employment and benefits documentation; advise on complex employee relations, investigations, restructurings and litigation; build scalable employment policies, playbooks and self‑serve tools; support international expansion and workforce scaling; manage employment litigation and coordinate external counsel; collaborate with People, Legal, accounting, procurement and communications teams.

Lead and grow a developer tools engineering team building Figmas developer offerings (Dev Mode, MCP, Code Connect). Define strategy and roadmap, provide hands-on technical leadership, partner with cross-functional stakeholders, recruit and mentor engineers, and drive AI-powered product development and incubation.

As an Account Executive for Mid-Market at Figma, you will drive sales, manage key relationships, and create account plans to support growth in your assigned territory.

Provide enterprise-level technical support for Figma customers via email, owning cases end-to-end. Troubleshoot SAML/SSO and SCIM for large organizations, guide complex workspace configurations, manage high-risk escalations, and partner with Sales, Product, and Engineering to drive resolutions. Identify trends, advocate for product/process improvements, and contribute to pilot programs and tooling recommendations to scale support.

Design and deliver a scalable onboarding program for high-volume commercial customers. Partner with Sales, Marketing, and Enablement to build programs and enablement content, drive customers to onboarding closeout, report on metrics and feedback, and consult on product and industry best practices to accelerate adoption and identify new initiatives.

Manage and grow a team of Solutions Consultants supporting Strategic, Enterprise and Mid-Market accounts in the UK/I & Nordics. Partner with Sales, Product, CX, and Support to define technical pre-sales strategy, participate in customer meetings, mentor and hire talent, build scaling programs, and monitor team performance to drive customer value and revenue growth.

The Solutions Consultant will support enterprise accounts by delivering strategies, handling technical discussions, and enhancing customer relationships with Figma's platform.

As a Software Engineer for AI Product at Figma, you'll build collaborative tools, lead AI projects, and work cross-functionally to enhance design accessibility and usability.

Manage adoption journeys for a portfolio of large strategic customers by designing tailored enablement plans, delivering training, driving product adoption using product data, building cross-functional relationships, supporting renewals and expansion, and acting as a trusted advisor to achieve measurable customer value.

Lead and scale an Enterprise Sales team for Figma in London. Build playbooks, drive acquisition and expansion, collaborate cross-functionally, hire and develop Account Executives and managers, and deliver revenue growth through data-driven processes and customer engagement.

As a Small Business Account Executive, you'll focus on new customer acquisition, manage sales activities, and build pipeline in a collaborative environment.

Lead and coach a team of Inside Sales reps handling end-to-end renewals across mid-market to strategic customers. Own NRR and related KPIs, manage forecasting and pipeline quality, identify at-risk renewals, and act on expansion and retention opportunities. Partner with Sales, Customer Success, Deal Desk, Legal, and Finance to streamline quoting and approvals. Drive operational discipline, improve renewal velocity, and sponsor complex or high-value renewals.

Manage adoption for a portfolio of large strategic customers by designing tailored enablement plans, driving product adoption, delivering training, and partnering cross-functionally to surface expansion opportunities and mitigate renewal risk.

Lead and coach a team of Account Executives to grow enterprise product revenue. Support deal progression in customer meetings, drive hiring and development, shape sales processes, deliver forecasts, and advise on strategies to exceed targets while collaborating cross-functionally.

The Senior Account Executive will lead Figma's expansion into UK government accounts, developing strategies and managing complex sales processes to establish long-term growth.