Teams at Fearless

Provides executive assistant support to the CEO and COO, including complex calendar and schedule management, travel coordination, communications, events, administrative tasks, filing, contact database maintenance, and operational support. The role requires strong organization, prioritization, communication, confidentiality, problem-solving, budget management, and proficiency with Google Workspace or Microsoft Office.

Lead Experience Design projects across user research, UX, and service design. Manage multidisciplinary and multi-vendor teams, facilitate workshops, define user needs, create journeys, service blueprints, wireframes, and strategic recommendations, and ensure high-quality delivery. Provide design leadership, mentor junior designers, manage client relationships, advocate for user-centered and design-thinking practices, and align business, technology, and organizational considerations to deliver measurable outcomes.

Lead end-to-end product design for complex B2B and B2C projects, from strategy through launch and optimization. Facilitate design-thinking workshops, synthesize research, create user flows, wireframes, prototypes, design systems, and roadmaps, and present design rationale to stakeholders. Collaborate with cross-functional teams, coach junior designers, uphold design standards, and contribute to client and design-community engagement.