Teams at Explore Learning

Manage an education centre's daily operations, profitability, membership growth, safeguarding, compliance, and family experience. Lead, coach, and develop tutors while using KPIs and performance data to improve outcomes. Build community partnerships, run marketing and trial events, support children’s maths and English progress, and maintain a positive, accountable team culture.

Supervise daily operations of an education centre, support the Centre Manager, and lead, coach, and develop tutors. Responsibilities include driving membership growth through community engagement and marketing events, managing revenue and staff efficiency, delivering excellent family experiences, monitoring student progress, hosting trial sessions, handling enquiries, and ensuring child safeguarding and wellbeing.

Manage HubSpot and the customer lifecycle across prospect nurturing, onboarding, retention, churn prevention, and win-back campaigns. Build segmented, automated journeys across email, WhatsApp, and push notifications; oversee CRM data quality, campaign calendars, testing, deliverability, consent compliance, and performance reporting. Partner with product, engineering, CX, and operations teams to improve integrations and the CRM roadmap while driving customer engagement, retention, and growth.