Teams at ES FIELD DELIVERY UK LTD

Provide administrative and operational support to senior management and operational leads, manage calendars, travel, documentation, reporting, purchase orders, new-hire requests, and training. Maintain process flows, track spending, support business analysts, and communicate companywide updates to ensure timely completion of business objectives.

Provide second-level IT support at a Central London customer site, troubleshooting Windows and Apple devices, managing PC lifecycle and assets, performing IMACs, assisting escalations, supporting meeting room AV/telephony, and aiding small projects and hardware repairs to meet SLAs.

Provide onsite 2nd-line deskside support for hardware, software and peripherals. Perform IMACD, imaging, patching, cabling diagnostics, printer support, hands-and-eyes for third-party engineers, and update call management systems. Collaborate with cross-functional teams and manage hardware repairs via warranty routes.