Teams at Ericsson

Operate, maintain, and support IMS, CS, UDC, and Fixed Network domains as second-line support. Ensure service continuity and network stability through troubleshooting, incident resolution, and shift-based operations. Collaborate with customers and teams, apply telecom protocols knowledge, and work effectively under pressure.

Responsible for designing, deploying and maintaining infrastructure and DevOps tooling. Manage Kubernetes clusters, databases and analytics platforms, monitor performance, troubleshoot incidents, support product lifecycle, collaborate with developers and product owners, and participate in Agile processes.

Lead Managed Services and Field Services across assigned telecom customer accounts, ensuring SLAs/KPIs, managing field teams and subcontractors, coordinating maintenance, driving EHS compliance, cost optimization, continuous improvement, and customer engagement.