Jobs at ElevenLabs

Build and optimize website growth experiences across acquisition, activation, conversion, retention, and revenue. Own experiments from hypothesis through implementation, instrumentation, launch, analysis, and iteration. Develop high-traffic pages, onboarding flows, programmatic SEO systems, and experimentation infrastructure while improving technical SEO, crawlability, structured data, internal linking, and web performance. Collaborate with design, product, data, SEO, marketing, and frontend engineering teams.

Lead ElevenLabs’ global Talent function, overseeing 20–30 recruiters, sourcers, and talent operations professionals. Set recruiting strategy across Research, Engineering, Product, GTM, and G&A; improve ATS configuration, workforce planning, hiring metrics, tooling, and AI-enabled processes. Partner with executives on talent strategy, coach recruiting leaders, strengthen employer brand and candidate experience, and remain hands-on with critical searches across the Americas, EMEA, and APAC.

Own the full billing lifecycle for enterprise accounts, including provisioning, subscription changes, renewals, offboarding, invoice corrections, audits, and revenue-integrity checks. Reconcile billing systems with contracts and Finance records, support month-end and quarter-end close, identify discrepancies and orphaned billing records, and collaborate with Sales, Customer Success, Finance, Legal, and Engineering. Improve billing processes through automation, guardrails, pricing migrations, and system enhancements.

Partner with Engineering and Product leaders globally on performance, coaching, talent, organizational design, team changes, and employee relations. Coach managers through sensitive people matters, support People programs, identify organizational patterns, and collaborate with Employee Relations, Legal, People Operations, and Compliance on complex cases across multiple jurisdictions.

Lead employee relations cases including performance processes, investigations, grievances, disciplinary actions, and exits. Partner with Legal and outside counsel on employment risks, coach leads through difficult conversations, and manage case triage and reporting. Build the company’s ER function through playbooks, templates, training, escalation criteria, and self-service workflows while supporting globally distributed teams and compliance-heavy processes.

Administer the company’s global equity program, maintaining accurate cap-table and stock-plan records. Manage grants, vesting, exercises, terminations, settlements, reconciliations, valuations, and employee inquiries. Coordinate with Finance, Legal, People, Tax, Payroll, and Accounting across jurisdictions. Build documented processes and controls, resolve discrepancies, support stock-compensation reporting, and automate repetitive workflows while maintaining confidentiality and audit readiness.

Own significant portions of the monthly revenue close, including journal entries, reconciliations, deferred and unbilled revenue schedules, and flux analysis. Apply ASC 606 to customer contracts, investigate billing and usage exceptions, support audits and SOX readiness, and assess new products and billing models. Partner with Sales, Legal, Engineering, Billing Operations, and FP&A while improving scalable revenue accounting processes and controls.

Own positioning, packaging, messaging, and go-to-market content for ElevenLabs’ government conversational-agent solution. Scale the product narrative across national, regional, and local public-sector markets worldwide, emphasizing citizen outcomes, accessibility, compliance, language support, security, and data residency. Lead industry content, landing pages, and thought leadership while becoming an internal expert on conversational-agent technologies and coordinating launches across countries and regulatory environments.

Lead and scale ElevenLabs' Private Equity & Growth Investor partner channel: build executive relationships with PE operating partners, embed ElevenLabs in value-creation programs, drive portfolio company activation, generate partner-sourced pipeline and ARR, and build repeatable GTM playbooks across Sales, Product, and Customer Success.

Leads the UK&I Customer Success team, owning retention, expansion, NRR, and customer outcomes. Responsibilities include coaching CSMs, managing priority accounts, leading renewals and upsells, developing scalable playbooks, optimizing workflows and data, building executive relationships, and representing customer needs across product, operations, sales, and leadership.

Build end-to-end software solutions and integrations for strategic customers. Partner closely with customer engineers and executives, design technical architectures and product features, apply ElevenLabs technologies, and solve complex problems through hands-on coding and implementation. The role requires strong Python and software development expertise, API integration knowledge, clear communication, and regular travel to customer sites.

Lead end-to-end management of complex enterprise RFPs: qualify pursuits, shape response strategy with account teams, coordinate cross-functional contributors, and deliver high-quality, differentiated submissions using AI-enabled automation and process improvements.

Build and improve the ElevenAPI developer dashboard, onboarding flows, API key creation, integrations, and self-serve subscription experiences. Own features end to end across frontend and backend, from discovery and design through deployment and iteration. Use developer feedback, product data, and experiments to improve activation and successful integrations while collaborating with a remote team.

Build and polish complex interactive video-editing features for Studio, including transitions, color grading, element libraries, presets, and customizable keyboard shortcuts. Own frontend-leaning full-stack work from proposal through launch, collaborate in a fast-moving startup environment, and contribute to product decisions and marketing efforts. Deep backend expertise is not required.

Build and maintain payments infrastructure, including usage tracking, pricing, billing, payment providers, and stream-processing services. Collaborate with Finance, Tax, Growth, Sales, and engineering teams to support compliance, reporting, experiments, and customer payments. Plan migrations, debug complex production billing issues, and safely evolve live systems handling money. Requires Python expertise, backend development experience, software and system design knowledge, testing and security fundamentals, and strong problem-solving ability.

Build and operate core platform systems for users, workspaces, permissions, APIs, authentication, and resource management. Deliver full-stack features with a backend focus, including admin and settings interfaces. Scope work within large existing systems, plan migrations, manage safe rollouts, debug production issues, and collaborate across product and engineering teams. Candidates need strong Python and backend development expertise, software and system design knowledge, testing and security fundamentals, and the ability to navigate ambiguity.

Build and own an ads engine end to end, including data pipelines, agent tools, user interfaces, ad generation, localization, launching, and performance learning. The role requires direct user engagement, product judgment, rapid experimentation, and full-stack engineering. You will independently define product direction, ship initial versions, and potentially develop competitive intelligence briefs or new ad formats using LLMs and agent technologies.

Own ElevenLabs’ global finance systems stack across 10+ entities and 40+ countries. Lead NetSuite administration, integrations with Stripe, Ramp, Deel, and HiBob, warehouse connectivity, ERP and billing implementations, entity setup, controls, reconciliations, and audit readiness. Build AI-powered finance automations, support pricing and geographic expansion decisions, and partner with accounting, engineering, data, and audit teams. The role is remote-first across Europe and requires CET timezone availability.

Build and deploy full-stack enterprise product solutions for ElevenCreative customers. Work directly with enterprise clients to understand requirements, present solutions, and decide between bespoke integrations and broadly useful product improvements. Develop integrations, APIs, authentication, SSO, access controls, and other enterprise functionality while shipping independently with minimal direction. Experience with localization, TMS integrations, marketing tools, or adtech is advantageous.

Build and ship features for ElevenLabs’ iOS Creative App, integrating AI-driven audio models for millions of users. Own app performance, quality, responsiveness, architecture, and technical direction while collaborating with design, product, and research teams. Run A/B tests and use experimental data to guide product decisions. The role may also involve audio playback or streaming and mobile build, testing, and release infrastructure.