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eCommerce • Business Intelligence
Lead post-sale customer relationship to drive onboarding, retention, expansion and NRR. Build and scale Customer Success, Sales & Support in India, define CS strategy, manage executive accounts, partner with Sales and Product, use AI/automation to scale, and report KPIs to the executive team.
eCommerce • Business Intelligence
The Sales Manager will lead a team of enterprise Account Executives, driving revenue and performance targeting complex multi-stakeholder deals. Responsibilities include coaching, refining sales processes, conducting forecasts, and hiring new team members.
