Jobs at Docebo

Own the technical relationship for enterprise SaaS customers, translating business and e-learning goals into scalable platform strategies. Advise executives on integrations, APIs, authentication, AI workflows, and platform performance; monitor usage and stability metrics; lead technical reviews; conduct proof-of-concept pilots; and drive platform improvements. The role requires 5+ years of SaaS troubleshooting experience, enterprise account management, technical integration expertise, and up to 25% international travel.

Secure Docebo’s AWS cloud infrastructure across architecture, IAM, Kubernetes, IaC, CI/CD, detection, vulnerability management, and compliance. Lead cloud incident response, threat monitoring, root cause analysis, and post-mortems while participating in an after-hours on-call rotation. Develop security guardrails, automate controls, manage vendors, and guide engineering teams on cloud security best practices across AWS and multi-cloud environments.

Provide end-to-end negotiation and management of commercial contracts (MSAs, SOWs, SLAs, AI terms, NDAs), advise Sales/Dealdesk/Partnerships, draft templates, run contract reviews, support RFPs and maintain contract records while coordinating stakeholder training and improving contract workflows.

Own and execute EMEA marketing strategy to drive pipeline and revenue. Partner with regional sales, lead demand generation, ABM, digital, events, partner and customer marketing, translate global AI messaging for local markets, build and manage a regional team, budgets, agencies, and performance reporting, and travel across key EMEA markets.