Teams at Diptyque

Maximize retail sales, achieve store KPIs, build customer relationships, provide luxury customer service, maintain product and brand knowledge, support visual merchandising, assist with events and reporting, and uphold store presentation and company policies.

Maximize retail sales and deliver exceptional customer service as a Diptyque brand ambassador in a department store. Responsibilities include meeting sales KPIs, building customer relationships, maintaining product knowledge, supporting events and visual merchandising, recording customer contacts, maintaining the sales counter, and following cash-handling, grooming, and company policies.

Supports the Counter Manager in driving sales KPIs, coaching team members, delivering luxury customer service, executing product launches and events, managing stock and cash procedures, maintaining counter standards, completing reports, and overseeing store operations in the manager’s absence.