Jobs at Dialpad

The Customer Success Manager will act as a trusted advisor, driving customer adoption, retention, and satisfaction while managing post-sales activities and interactions with C-level executives.

As a Design Manager at Dialpad, lead and mentor a team of product designers while also contributing to design projects, focusing on AI integration in business communications.

As a Senior Product Designer at Dialpad, you will drive product initiatives, collaborate on design challenges, and enhance AI-powered features while mentoring other designers.

As a Senior Software Engineer, you will develop web and desktop applications, guide projects, mentor junior engineers, and ensure high-quality code delivery.

Lead and grow a distributed integrations engineering team, define roadmap, own large end-to-end projects, evaluate technical designs, drive processes, recruit, mentor, and occasionally contribute technically.

Develop and maintain Dialpad's native Salesforce integration and other integrations, write architecture and tests, participate in code reviews, build well-tested, maintainable features, and support Agentic AI initiatives.

Build and maintain native integrations (CRM, ticketing, healthcare, WFM) enabling real-time automations; write design specs; implement well-tested, maintainable code; participate in code reviews; collaborate with product, customers, and external stakeholders; contribute to Agentic AI initiatives.

The Forward Deployment Engineer accelerates AI platform adoption by embedding with customer accounts, translating business challenges into AI systems, and collaborating with sales and product teams.

The Account Executive, Mid-Market will manage the entire sales process to convert leads into clients, build campaigns, and close complex deals.