Jobs at DeMellier

Supports ecommerce trading, product launches, catalog and content management, onsite visual merchandising, stock and pre-order updates, website QA, UAT, issue resolution, and performance reporting. The role uses Shopify and analytics tools to optimize customer journeys, monitor KPIs, coordinate cross-functional website initiatives, and identify opportunities to improve online sales and conversion.

Supports daily ecommerce trading, product catalogue management, website content updates, visual merchandising, stock and pre-order coordination, quality assurance, website optimisation, and performance reporting. The role collaborates across marketing, CRM, merchandising, production, retail, logistics, customer service, and external partners to deliver product launches, maintain accurate online content, improve customer journeys, and support commercial performance.

Create premium still and moving-image content using generative AI, existing product photography, and campaign assets. Retouch, composite, finish, crop, and adapt imagery across e-commerce, campaigns, social, advertising, CRM, and wholesale. Maintain product accuracy, luxury visual standards, and brand consistency while developing efficient AI-led workflows. Collaborate with creative, design, marketing, and e-commerce teams in a fast-paced environment.

Lead DeMellier’s global e-commerce business, owning online trading performance, revenue growth, analytics, reporting, CRO, customer experience, digital roadmap delivery, and team leadership. The role requires translating complex data into commercial action, optimising website merchandising and conversion, managing cross-functional projects and technology partners, and developing a high-performing e-commerce team.

Own and scale the global CRM and omnichannel clienteling strategy across e-commerce and retail. Lead segmentation, personalization, lifecycle campaigns, customer journeys, CDP implementation, clienteling enablement, KPI reporting, data governance, privacy compliance, testing, and CRM team development to improve retention, loyalty, repeat purchases, and customer lifetime value.

Manage DeMellier’s social media channels and online community across multiple platforms. Responsibilities include planning and publishing content, copywriting, social-first content creation, community engagement, creator and campaign support, customer interaction, trend monitoring, and performance reporting. The role partners with Creative, PR, Influencer, and Marketing teams to strengthen brand awareness, customer loyalty, and commercial results while using analytics and AI tools to optimize social strategy.