Teams at DeepL

As a Senior Technical Support Engineer, you will troubleshoot complex API and enterprise customer issues, provide resolutions, mentor the support team, and collaborate with engineering and product teams to enhance product reliability.

The Senior Premium Support Specialist provides high-touch support to Premium and Enterprise customers, troubleshooting complex issues and managing escalations, while collaborating with internal teams to improve customer outcomes.

As a Renewal Success Manager, you will lead the renewals process, design pricing models, negotiate contracts, and collaborate with teams to enhance customer relationships.