Teams at David Lloyd Clubs

Drive prospective member sales primarily by phone, showcase health and wellness clubs, achieve individual and team targets, onboard new members, and provide premium after-care service. The role requires evening, weekend, and public holiday availability. Previous sales experience is desirable but not essential.

Handle member queries and requests through chat, telephone, and email; process membership issues accurately and efficiently; and deliver high-quality customer service. The role is fully onsite at the Heston membership hub, follows consistent working hours, engages members proactively, and supports service and membership targets in a fast-paced environment.

Welcomes members, manages face-to-face and telephone queries and bookings, and maintains a clean, tidy reception area meeting brand standards. Provides premium customer service in a fast-paced health and wellness club while collaborating with colleagues and contributing to an inclusive team culture.