Teams at Culture Amp

Own end-to-end implementations for enterprise customers across onboarding, configuration, data integrations, SSO/SCIM, training, and activation. Lead project planning, milestones, risks, stakeholder communication, and issue resolution while coordinating with Customer Success, People Science, Support, Product, and Trainers. Ensure timely, high-quality launches, smooth post-implementation handoffs, and customer value realization. Contribute to delivery improvements, mentor peers, and represent customer feedback. Fluency in English and German is required.

Own a portfolio of enterprise French and CEMEA accounts, driving product adoption, retention, customer outcomes, and complex contract renewals. Build executive relationships, lead strategic customer meetings and negotiations, identify expansion opportunities, forecast renewal pipelines, and collaborate with sales, legal, finance, product, engineering, and support. Contribute to customer success best practices, renewal playbooks, workflow improvements, and team mentorship.

Leads customer-facing people science studies from research question through recommendations. Designs, cleans, combines, and analyzes workforce datasets using inferential, regression, multilevel, and longitudinal methods. Generates actionable and predictive insights connecting employee experience to business outcomes, communicates findings to HR and executive audiences, uses AI tools responsibly, and creates reusable analytical methods and assets.