Jobs at Crown Agents Bank

Manage and optimise digital channels (website, social) using CMS and analytics; produce performance reporting and insights; oversee agency and supplier relationships; maintain brand governance, templates and approval workflows; ensure compliance with regulated financial communications and drive improvements to acquisition, engagement and conversion.

Crown Agents Bank seeks a Senior DevOps Engineer to maintain scalable AWS infrastructure, improve CI/CD pipelines, and ensure system security, focusing on automation and performance optimization.

The AVP, Payments Investigations oversees the payment investigations lifecycle, resolves complex cases, manages stakeholder relationships, and drives efficiency improvements in payment processes.

The Software Engineer will design and implement solutions for FX and Cross-Border Payments, taking ownership of the delivery lifecycle and utilising modern technologies. Responsibilities include collaborating with stakeholders, leading deliveries, and improving systems with innovative solutions.

Manage end-to-end client onboarding for FX and payments clients, coordinating KYC, regulatory, platform and SWIFT setups, stakeholder communication, data reporting (MI), handover to BAU, and escalation of onboarding control issues.

Own and deliver AI initiatives end-to-end within the AI Centre of Excellence: translate business problems into AI use cases, build proofs-of-concept, design scalable solutions, ensure risk/compliance alignment, engage and coach stakeholders, and contribute to CoE standards and adoption.

Early-career role within the AI Centre of Excellence supporting AI use-case discovery, POC delivery, prompt engineering, Power Platform automations and Copilot Studio agents. Perform data preparation, testing, documentation, stakeholder engagement and compliance checks while learning tools, achieving certifications and rotating across CoE activities to deliver measurable business value.

Senior Middle Office analyst responsible for post-trade controls: transaction reporting (EMIR/MiFID/SFTR), bond/repo/derivative settlements, collateral management, reconciliations, exception resolution, stakeholder engagement, and continuous process improvement to mitigate operational and regulatory risk.

Client-facing role managing end-to-end pensions administration: processing payments, death cases, reinstatements, arrears calculations, statements, reconciliations, client account funding, portal support (including facial authentication), and contributing to pensions transformation and process improvements.

Investigate high-volume payment alerts using EastNets SafeWatch, assess mobile money sanction alerts, liaise with clients, ensure timely quality handling, analyse trends to reduce false hits, stay updated on OFAC/HMT/UN/EU sanctions, and propose process improvements.

Create and manage high-quality written and multimedia content across web, email, social and events. Translate complex financial products into clear messaging, manage the content calendar and campaigns (LinkedIn, Google Ads), update CMS pages, adapt brand templates in design tools, coordinate with stakeholders including compliance, PR and IR, and support thought leadership, case studies and event amplification.

Crown Agents Bank seeks experienced sales leaders to develop business in FX and payments across various regions, fostering client relationships and identifying opportunities.

The Post Trade Management Senior Analyst resolves payment queries, engages with correspondent banks, manages reports, and ensures timely inquiries are resolved, utilizing French and possibly Spanish.

Responsible for strategic sourcing and contracting for indirect spend categories, ensuring value through competitive sourcing, contract negotiation, and compliance with regulatory standards.

The Credit Risk Analyst supports credit risk assessments and country risk analysis, focusing on lending, payments, and trade-related activities. Responsibilities include credit applications, monitoring counterparties, and automating risk processes to improve efficiency across the function.