Teams at CreativeX

Provides day-to-day technical support to SaaS users through email and chat, resolves product queries, triages bugs, escalates technical issues, and communicates high-priority concerns. The role owns platform expertise, surfaces customer feedback, collaborates with Product Ops, Engineering, and Client Success, improves documentation and support processes, and helps develop AI-enabled workflows and user education.

The Enterprise Client Success Manager is responsible for managing client relationships, driving product adoption, providing strategic consulting, and ensuring high client satisfaction and retention through effective communication and collaboration.

The Senior Manager of Partnerships will lead the global partner strategy, manage partner relationships, drive revenue, and collaborate cross-functionally within the organization.