Teams at ComplyAdvantage

Lead global post-sale organization (Solution Consulting, Global Services, Customer Success, CX Strategy & Ops). Own onboarding, adoption, value realization, renewals, and technical pre-sales; build an AI-led operating model, drive NRR/ARR, and execute the migration from Classic to Mesh. Serve as executive sponsor for strategic accounts and recruit regional leaders.

Sell ComplyAdvantage's AI-driven financial crime SaaS platform to fintechs, payments firms, banks and credit unions. Prospect outbound, qualify and manage pipeline, negotiate and close deals against quarterly targets, collaborate with SDRs, provide market feedback, and coach junior sales staff. Focus on solution/value-based selling and driving significant new business growth.

Lead global customer support teams, ensuring operational performance and quality. Utilize data and AI for decision-making while fostering a culture of accountability and improvement. Oversee L1 and L2 operations, training, and customer service standards