Teams at Coface

Manage B2B customer onboarding, implementation, adoption, training, support, and ongoing engagement for Coface’s Business Information solutions. Monitor customer health and usage, coordinate internal teams, resolve issues, gather feedback, support renewals, and identify expansion opportunities. Maintain CRM records and use customer data to improve success outcomes, retention, and product adoption.

Drive revenue and portfolio growth across UK & Ireland financial institutions by originating and closing Trade Credit Insurance and structured trade finance deals, building senior client relationships, leading an FI sales team, collaborating with underwriting, risk and legal, and ensuring compliance with group policies and risk frameworks.