Jobs at Clinisys

Leads UKI sales strategy and a team of Sales Executives, driving new client acquisition, account growth, forecasting, pipeline development, deal negotiation, and target attainment. The role includes hiring, coaching, managing cross-functional sales resources, maintaining industry relationships, monitoring competitive trends, and ensuring accurate CRM activity. Regular travel across the UK and Ireland is required, along with healthcare software sales experience and practical use of AI tools.

Designs, develops, deploys, and supports healthcare and laboratory integration solutions using HL7, APIs, C#, databases, messaging technologies, and interface engines. The role gathers customer requirements, translates them into technical workflows, leads testing and go-live activities, troubleshoots complex issues, provides technical advice, and creates documentation. It also identifies opportunities to apply AI, automation, and process improvements across customer solutions and delivery processes.

Leads end-to-end design, implementation, deployment, and technical governance of diagnostic informatics solutions for healthcare and laboratory customers. Responsibilities include requirements gathering, solution architecture, configuration, integrations, testing, documentation, training, risk management, stakeholder engagement, UAT support, service handover, and continuous improvement. The role also promotes responsible AI and automation adoption while coordinating clinicians, laboratory leaders, project managers, product teams, and technical specialists.

Lead large-scale healthcare software implementations across NHS Trusts, hospitals, and healthcare organizations. Manage projects from initiation through customer acceptance and support handover, including planning, governance, budgets, risks, issues, schedules, supplier coordination, reporting, and continuous process improvement. The role requires delivering enterprise-scale implementations in live healthcare environments, collaborating with internal and external teams, and traveling across the UK and Ireland.

Manage customer incidents and support requests for complex software applications. Investigate, troubleshoot, document, and resolve application, system, and user-reported issues while escalating complex cases when needed. Provide regular customer updates, maintain accurate support records, build strong customer relationships, and contribute to knowledge sharing and process improvement. The role requires familiarity with AI concepts and professional use of AI tools.

Lead large-scale healthcare software implementations across NHS Trusts, hospitals, and healthcare organizations. Manage projects from initiation through customer acceptance and support handover, including planning, governance, budgets, risks, issues, schedules, reporting, supplier coordination, and customer meetings. Ensure contractual, quality, and timeline compliance while improving project management processes. The role requires healthcare-sector delivery experience, PRINCE2 certification, Microsoft Project expertise, AI awareness, and UK and Ireland travel.

Designs, configures, and deploys Clinisys LIMS solutions for healthcare and laboratory customers across the UK and Ireland. Leads workflow analysis, solution design, implementation, validation, testing, go-live, integrations, and transition to support. Serves as a technical advisor, collaborates with customers and delivery partners, drives standardization and continuous improvement, and identifies opportunities to use AI for automation, efficiency, data quality, and decision support.

Support global product marketing by executing campaigns, developing messaging and sales enablement, driving demand generation, analyzing campaign performance, and maintaining competitive and regulatory alignment. Leverage AI-enabled tools for content, targeting, segmentation, lead scoring, and optimization while collaborating with Product, Sales, and global Marketing teams to increase awareness, adoption, and pipeline.