Jobs at ClearScore

Manage end-to-end payroll for ~500 employees across multiple countries, ensure compliance with payroll legislation, handle payroll queries, reconciliations, journal entries, expense reimbursements, and drive payroll process improvements and automation.

Lead ClearScore's knowledge strategy and hands-on maintenance of the canonical knowledge corpus. Define standards to separate authoritative knowledge from working documents, run review cycles, decommission stale content, build a federated maintainer model, capture learnings from launches/incidents, and specify how knowledge should be structured and served for AI consumption.

Design and build reliable data pipelines and data products using dbt and Databricks. Define modelling standards, testing, documentation, and observability. Collaborate with stakeholders, resolve production incidents, automate processes, and lead data initiatives end-to-end to support analytics and CRM use cases.

Lead FP&A activities across the global group, deliver budgeting, financial modelling, and commercial analysis, partner with business leaders, support strategic investment assessment and build FP&A capability.

Support Customer Operations by maintaining processes, documentation and customer-facing content; assist with projects, requirements, testing, issue investigation, and cross-team coordination to improve systems, tooling and customer experience.

Lead the Escalations team and manage the outsourced contact centre relationship. Advocate for users across the business, identify systemic issues, drive cross-functional product and process improvements, monitor escalation trends using data, and contribute to Customer Operations strategy and leadership.

Support brokers using Acre's platform through phone, email and screenshares; troubleshoot technical issues; deliver webinars and trainings; produce release notes, knowledge base articles and videos; gather customer feedback and collaborate with product to improve the product; provide outstanding customer experience and advocate for customers.

Join the SRE team to build and operate an internal developer platform ensuring high uptime and scalable production releases. You’ll automate, monitor, and support distributed containerised systems, contribute to CI/CD, troubleshoot incidents, and collaborate across teams while learning and applying tools like Kubernetes, AWS, Terraform, Kafka, Go and Python.

The Senior Knowledge Manager will organize, maintain, and enhance the knowledge corpus for ClearScore, ensuring reliable knowledge management and effective learning from significant work. This role involves both hands-on document management and strategic oversight of knowledge standards across the organization.

Lead and grow a frontend engineering team to design, implement, test, and deliver reusable, efficient, and beautiful user interfaces. Translate business requirements into development tasks, promote engineering best practices, mentor engineers, and ensure a high-quality, seamless user experience across mortgage research and application workflows.