ClassWallet Career Growth & Development

What makes promotion criteria feel fair and clear — and what evidence supports that?

ClassWallet supports growth both within the department where you started as well as the ability to move laterally throughout the company. I began my career here seven years ago, and six months later, I was in a new role. There’s an inherent belief system that one person can lead and learn simultaneously, and I was given the opportunity to stand up whole departments and create the corresponding processes. That came with the ability to fail, learn quickly from my mistakes and continue improving, both personally and professionally, from these experiences. 

Our senior leadership values drive and innovation, with a realistic lens that “version 1.0” will likely be imperfect. A specific example is our new learning management system. I recently led the LMS transition, which underscores ClassWallet’s belief in professional development. Colleagues have the opportunity to take classes “for fun” that speak to their interests, and my team is also creating specific paths for individual career mapping and department-specific learnings.

Which program changed your capability — with what measurable result?

There is not a program per se but rather the ability to create programs as part of on-the-job opportunities or “real learning.” I implemented ADP by myself! We switched PEOs, and it was a true learning experience where I was relied upon to identify risks, perform gap analysis and ultimately define the greater opportunity.

What coaching habit consistently moves careers forward?

Feedback! In my role, it’s important to give feedback that both demonstrates active listening and empathy. I’m a very direct person, so ensuring the message is received as I intended it is paramount to my success in this role. By affording me a series of very challenging growth opportunities, I developed this skill, and it is essential to my continued success. I recently served on a women’s panel, where we discussed imposter syndrome. I grew with this experience, as it helped me better know my value and increase my confidence. 

A big take-away was living the difference between nice and kind. I used to place a stronger emphasis on being nice, and today, I’m less concerned about being liked because I’m nice versus being respected for my contributions, which I share in a kind paradigm. I’m an introvert, and this helped me expand my voice. ClassWallet has been incredibly impactful in my career development, primarily by affording opportunities and believing in my abilities; occasionally, more than I even believed in myself. Today, I freely give and receive feedback with an eye on moving the business forward and personal improvement.