Teams at Clarivate Analytics

Manage digital healthcare communication and customer engagement projects for pharmaceutical and biotech clients. Responsibilities include data analysis, research methodology support, presentation and report development, client engagement, proposal contributions, stakeholder coordination, timeline management, and quality oversight. The role supports omnichannel strategy, digital transformation, and commercial engagement objectives within a life sciences consulting environment.

Provide onsite and remote IT support across UK locations, troubleshooting hardware, software, mobile devices, connectivity, Microsoft 365, collaboration tools, and endpoint environments. Deploy and configure devices, manage provisioning and asset lifecycle records, support meeting-room technologies, and deliver high-quality assistance to employees and executives. Own incidents and service requests through resolution, collaborate with stakeholders, escalate complex issues, and contribute to documentation, process improvement, modernization, security, and governance initiatives.

Manage strategic customer relationships and account growth across an established Life Sciences and Healthcare portfolio. Develop account plans, identify upsell and cross-sell opportunities, manage full-cycle sales processes, forecast pipeline, negotiate contracts, and close deals. Partner with internal commercial and customer success teams, engage senior stakeholders, present tailored solutions, and expand Clarivate’s products and services across enterprise accounts in Europe or EMEA.