Jobs at Clarivate Analytics

Manage digital healthcare communication and customer engagement projects for pharmaceutical and biotech clients. Responsibilities include data analysis, research methodology support, presentation and report development, client engagement, proposal contributions, stakeholder coordination, timeline management, and quality oversight. The role supports omnichannel strategy, digital transformation, and commercial engagement objectives within a life sciences consulting environment.

Provide onsite and remote IT support across UK locations, troubleshooting hardware, software, mobile devices, connectivity, Microsoft 365, collaboration tools, and endpoint environments. Deploy and configure devices, manage provisioning and asset lifecycle records, support meeting-room technologies, and deliver high-quality assistance to employees and executives. Own incidents and service requests through resolution, collaborate with stakeholders, escalate complex issues, and contribute to documentation, process improvement, modernization, security, and governance initiatives.

Manage strategic customer relationships and account growth across an established Life Sciences and Healthcare portfolio. Develop account plans, identify upsell and cross-sell opportunities, manage full-cycle sales processes, forecast pipeline, negotiate contracts, and close deals. Partner with internal commercial and customer success teams, engage senior stakeholders, present tailored solutions, and expand Clarivate’s products and services across enterprise accounts in Europe or EMEA.

Manage relationships with higher education and academic library customers across an assigned portfolio. Drive satisfaction, retention, product adoption, customer insights, risk mitigation, and account growth. Collaborate with internal teams to deliver a cohesive customer experience and support expansion of products and services.

Lead go-to-market strategy and multi-channel product marketing campaigns for Academia & Government portfolio. Create product content (case studies, webinars, reports), align with product, sales, and education teams, manage partner relationships, analyze campaign performance, and recommend optimizations to drive revenue, retention, and customer satisfaction.

The Senior Product Manager will develop clinical trial intelligence products, manage product launches, and align with market needs, driving growth and value in the pharmaceutical sector.

Join the Life Sciences & Healthcare Commercial Consulting team to support product and portfolio strategy, transaction advisory, and BD&Licensing. Perform primary and secondary research, conduct KOL and stakeholder interviews, build quantitative forecasts and financial models, synthesize insights into client deliverables, support business development, and develop junior staff while managing multiple projects in a hybrid London role.