Teams at Cision

Manage and grow a portfolio of accounts by building trusted advisor relationships, driving product adoption, executing success plans, overseeing renewals, identifying upsell opportunities, coordinating with support and product teams, and facilitating customer best-practice communities to maximize value and retention.

Manage a pooled portfolio of customers to drive adoption, retention, and satisfaction using digital platforms. Conduct scalable onboarding, triage support via Intercom/Success Hub, provide lifecycle guidance, usage insights, automated business reviews, and collaborate with Support, Sales, and Account Management. Help improve and scale CS processes and document transitions in Salesforce.

As a Sales Development Representative at Cision, you will engage potential customers, generate leads, manage relationships, and collaborate with the sales team to build a sales pipeline and drive revenue.