Jobs at Chip – Your wealth app.

Lead and own the end-to-end Pension product roadmap, shaping strategy, defining requirements, coordinating engineering/design/ops/compliance, managing third-party integrations, setting success metrics, and aligning senior stakeholders to deliver and iterate on the pension proposition.

Conduct CDD (PEPs/sanctions), investigate alerts and source-of-wealth queries, perform document reviews, action risk-based account closures, make financial-crime recommendations, follow and improve processes, and support cross-team requests in a regulated fintech environment.

Lead quality strategy and execution across Wealth Management products. Build and maintain automation for microservices, APIs and end-to-end flows, own performance testing, embed shift-left practices, monitor and debug distributed systems, integrate tests into CI/CD on AWS, and influence cross-functional teams. Drive QA for AI-driven features and mentor others while operating under high pressure.

Lead and improve day-to-day People operations across the employee lifecycle at a scaling, regulated fintech. Provide pragmatic employment law and employee relations guidance, manage complex ER cases, support onboarding, performance and compensation cycles, update policies and processes, coach People team members, partner with leadership on organisational change, and use AI/automation to increase People operational efficiency and communications.

Own and grow Chip’s social channels by ideating, scripting, filming, editing and publishing scroll-stopping content across TikTok, Instagram, YouTube and LinkedIn. Write strong hooks and captions, build social-first campaigns and calendars, test formats, track performance, support paid social, work with Brand/Compliance/Growth, and ensure content meets FCA requirements. Be a visible, on-camera brand voice and independently deliver creative, trend-driven finance content.

Lead regulatory work for new wealth and advice products: shape propositions, prepare and review regulatory submissions, update policies and governance, horizon-scan FCA/PRA/FOS guidance, and partner with Commercial and Product teams to enable compliant, customer-centric product launches.

Lead QA for Customer Support and AI Agents by conducting HITL reviews, ensuring compliance and quality, identifying performance trends, delivering actionable insights, refining QA frameworks, and collaborating with stakeholders to drive training and process improvements.