Teams at Charlotte Tilbury

Lead Charlotte Tilbury’s global CRM strategy across email, SMS, push, and in-app channels. Drive retention, engagement, purchase frequency, customer lifetime value, database growth, personalization, automation, and experimentation. Oversee Braze capabilities, AI initiatives, technology roadmaps, budgets, suppliers, privacy compliance, and a global CRM team while collaborating with Digital, Marketing, Data, Technology, Engineering, Product, and Creative teams.

Leads global entertainment and talent relations strategy, supporting regional execution, talent-led campaigns, communications, partnerships, negotiations, budgeting, and ROI tracking. The role develops talent relationships, identifies emerging opportunities and trends, coordinates product launches and brand activations, and advises senior leadership. It requires strong industry networks, creativity, strategic thinking, communication, presentation, relationship management, and the ability to work cross-functionally in a fast-paced beauty, fashion, and lifestyle environment.

Creates compelling brand, product, packaging, campaign, visual merchandising, and marketing copy across the product lifecycle. Develops naming, positioning, storytelling, toolkits, launch materials, ad scripts, and content for global and local markets. Collaborates with Brand Marketing, Product Development, Creative, Digital, Education, and Travel Retail teams while maintaining brand voice, proofreading accuracy, regulatory awareness, and project coordination.