Teams at Charlotte Tilbury

Lead Charlotte Tilbury’s global social community strategy across major social platforms. Manage proactive engagement, brand voice, social listening, sentiment reporting, crisis communications, reputational risk escalation, and community response frameworks. Partner with Customer Care, PR, Corporate Communications, Brand, and Advocacy teams to translate community insights into content and business recommendations. Provide training and guidance to ensure consistent, high-quality interactions across global audiences.

Owns the Global Travel Retail product and category strategy across core, new product development, and travel-exclusive ranges. Leads forecasting, demand planning, retailer allocations, launch phasing, assortment productivity, lifecycle management, competitor reviews, and visual merchandising optimization. Presents product recommendations to retailers and internal leadership, aligns cross-functional teams, and manages one Product Marketing Executive while partnering with Commercial, Marketing, Supply Chain, Finance, Demand Planning, and Education.

Supports UK OPEX and CAPEX budgeting, forecasting, month-end reporting, journal posting, P&L preparation, balance sheet reconciliations, and commercial analysis. The role partners with cross-functional budget holders, identifies forecast risks and opportunities, supports business cases, enforces purchase order policy, and presents financial commentary to senior management while progressing toward a professional finance qualification.