Jobs at CHANEL

Leads internal, executive, employee engagement, transformation, and change communications for Chanel’s global corporate functions. Advises senior leaders, develops strategic narratives, manages engagement initiatives for a 700-plus employee community, and translates complex priorities into clear communications. Measures communication effectiveness, uses employee insights to improve approaches, and manages two team members. Requires significant international internal or executive communications experience, strong strategic writing, stakeholder management, project leadership, and people-management skills.

Lead international mobility for the UK region and global corporate teams, advising on cross-border tax, immigration, relocation, compensation, social security, payroll, assignments, and compliance. Design compensation packages, manage assignee compensation reviews, improve mobility programs, oversee supplier KPIs and RFPs, and collaborate with HR, Finance, Legal, Talent, and business leaders. Deliver training and provide strategic insights on global mobility trends, technology, and employee experience.

Leads CHANEL’s HR transformation PMO by coordinating strategic initiatives, maintaining integrated roadmaps, managing governance, risks, dependencies and benefits, and supporting executive decision-making. The role establishes delivery standards, improves reporting and digital tools, leverages AI-enabled portfolio insights, and aligns senior stakeholders across HR, Finance, Technology and global business functions.

Coordinate global client data initiatives across business, IT, legal, regions, and divisions. Support data governance, stewardship, privacy, data quality, analytics, business requirements, and project delivery. Maintain plans, documentation, dashboards, risks, dependencies, and stakeholder communications using Jira and Confluence. Facilitate forums, training, remediation activities, and executive reporting while helping implement client data models, governance rules, privacy processes, and quality improvements.

Support delivery of Chanel's cyber transformation roadmap by maintaining dashboards/KPIs, tracking actions, risks and milestones, participating in governance and workshops, assisting project coordination, reporting and quality assurance. Help onboarding, continuous-improvement of PMO/change frameworks, update intranet/reporting materials, and provide ad hoc PMO operational support for security projects.

Leads global client data management and governance initiatives across business, IT, legal, security, regional, and external stakeholders. Responsibilities include data quality, stewardship, master data management, privacy compliance, analytics, governance frameworks, documentation, project delivery, stakeholder engagement, and coaching junior team members.

Owns end-to-end technical architecture for Chanel’s global Dynamics 365 Finance & Operations ecosystem. The role aligns parallel workstreams, integrations, data platforms, regional applications, and Tier-1 systems while enforcing architectural standards, security, scalability, and Microsoft-recommended patterns. Responsibilities include architecture blueprints, integration and data governance, technical delivery oversight, roadmap development, risk mitigation, and stakeholder alignment across global teams and partners.

Lead omnichannel client data workstreams within Chanel’s global PMO. Coordinate Business, IT, Legal, regional and divisional stakeholders; translate regulatory and client needs into journeys, use cases and delivery plans; manage client preference centre evolutions; monitor consent-data quality and KPIs; coordinate digital touchpoint, login and engagement initiatives; facilitate governance, decisions, communications and client-data incident remediation.