Jobs at CHANEL

The Fashion Advisor at Chanel will create a luxurious client experience through relationship building, understanding trends, and maintaining a collaborative team environment. They will provide personalized service and uphold the brand's standards of excellence.

Lead Fondation CHANEL's strategy and programs for Africa & the Middle East from London. Develop regional strategy and roadmaps, oversee grant pipeline, monitor impact, manage budgets and risks, build and mentor a diverse regional team, engage stakeholders and represent the Foundation, and strengthen governance, evaluation, and advocacy to advance gender equality.

Lead and manage the Boots Kingston CHANEL counter team to deliver retail excellence: recruit, train, coach, and develop staff; oversee day-to-day operations, stock, rotas and reporting; drive commercial performance and clienteling; execute brand activations and ensure exceptional client experience while upholding brand standards.

Lead HERO's global testing strategy focused on AI and automation in D365. Manage testing phases, collaborate with partners, and ensure quality across global deployments.

The Fragrance Expert will elevate the fragrance category through immersive consultations, build client relationships, deliver personalized experiences, and achieve sales targets.

As a Fragrance Specialist at CHANEL, you will elevate the fragrance category through personalized consultations, storytelling, and service, while also promoting makeup and skincare. Your role includes delivering exceptional client experiences, hosting events, and mentoring colleagues to drive business success and client loyalty.

Lead the boutique floor to deliver exceptional luxury client experiences by coaching and motivating the Fashion Advisor team, managing daily operations (visual merchandising, replenishment, wrapping), driving business priorities and CRM engagement, reporting performance to senior management, and fostering a positive, high-performing culture aligned with CHANEL standards.

Manage day-to-day Heart of House operations for the Heathrow boutique, overseeing stock, aftersales, client care, HR processes, IT systems rollout, maintenance liaison, Heathrow ID access, health & safety compliance, supplies procurement, and supplier/partner relationships to ensure operational excellence and outstanding client and employee experience.

The Senior Manager, IT Audit is responsible for developing IT audit strategies, managing audit plans, building team capabilities, and delivering executive-level reports and communications.

The Client Advisor at CHANEL engages with clients to promote and sell Watch & Fine Jewellery products, building long-lasting relationships and maximizing sales through personalized service and strategic outreach.

Deliver personalised fragrance consultations and storytelling to build lasting client relationships, host masterclasses and events, use clienteling tools to grow client portfolio, mentor colleagues, and achieve individual and counter sales targets.

As a Fragrance Specialist at CHANEL, you will elevate the fragrance category through consultations, storytelling, and client experiences while promoting makeup and skincare. You will build client relationships, deliver expert consultations, host events, and mentor colleagues to achieve sales targets and enhance brand engagement.

The Style Expert at CHANEL is responsible for delivering personalized luxury styling experiences, mentoring Fashion Advisors, driving boutique performance, and enhancing client relationships while fostering a culture of styling expertise.

Provide personalised luxury fashion advice to clients at CHANEL New Bond Street, build lasting relationships, maintain boutique standards, collaborate with colleagues, and deliver exceptional client experiences while staying current on trends and the brand heritage.

Provide personalised luxury fashion client service in CHANEL Harrods Ready-to-Wear, building lasting relationships, advising on trends and style, maintaining boutique standards, collaborating with colleagues, and using CRM to manage client interactions.

Deliver exceptional luxury client service at CHANEL Harrods Accessories by building authentic client relationships, providing personalised styling advice, demonstrating trend and brand knowledge, maintaining organised boutique operations, collaborating with colleagues, and upholding CHANEL's standards and sustainability commitments.

As a Fashion Advisor at CHANEL, you will create memorable luxury experiences by fostering client relationships, showcasing fashion trends, and collaborating within a team to maintain high service standards.

The Account Manager leads a team to enhance client experiences, drive business growth, and uphold brand standards while fostering collaboration and ethical practices.

Lead ownership of the Optro audit and risk platform, manage configuration and access, build dashboards and reports (Audit Committee), deliver user training, coordinate remediation and testing, analyse data to surface risk trends, support pilot programs and specialised audit reviews, and partner with senior leadership to improve global audit and risk management processes.

The Account Manager will lead a team in the Fragrance & Beauty division, focusing on performance, client experience, and operational excellence while driving business growth and nurturing customer relationships.