Jobs at CHANEL

Provides administrative and legal support to Associate General Counsels in Corporate and Technology and Innovation. Responsibilities include budget and invoice tracking, travel and calendar management, event and project coordination, drafting and proofreading legal documents, contract signing support, presentations, reports, and training materials. Requires strong organization, communication, prioritization, attention to detail, Microsoft Office proficiency, and experience supporting senior executives; legal or law firm experience is preferred.

Leads the Selfridges Accessories retail team, delivering luxury client experiences, coaching Fashion Advisors, maintaining visual merchandising and operational standards, and driving sales, clienteling, CRM, and business priorities. Acts as the link between shopfloor staff and senior management, provides feedback, manages daily challenges, fosters team development and psychological safety, and protects CHANEL’s brand standards.

Develop and deliver internal, leadership, and external communications for Fondation CHANEL. Responsibilities include drafting speeches and briefings, supporting stakeholder engagement, monitoring emerging issues, creating storytelling materials, and building communications tools, guidelines, and processes. The role requires strong writing, editing, judgement, visual communication, collaboration, and the ability to translate complex organisational work into clear, compelling messaging.

Supports Chanel’s global nature and sustainability programmes across forests, water resilience, regenerative agriculture, and sustainable sourcing. Responsibilities include developing methodologies, coordinating project design and implementation, engaging internal and external stakeholders, tracking progress, generating insights, and measuring environmental and social impact. The role connects sustainability strategy with practical delivery and requires strong organisation, analysis, communication, collaboration, and adaptability.

Lead CHANEL’s fragrance and beauty retail counter at Boots Cheshunt, managing and developing the team while driving sales, clienteling, customer experience, and brand standards. Responsibilities include recruitment, onboarding, coaching, performance management, forecasting, KPI analysis, stock monitoring, rota management, reporting, retailer partnerships, and execution of in-store campaigns and events.

Manage CHANEL boutique aftersales activities, including client repair consultations, product assessments, repair logistics, spare-parts inventory, credit notes, audits, and stocktakes. Perform minor repairs on leather goods and costume jewellery, coordinate with ateliers and transport teams, resolve client concerns, and maintain exceptional luxury service. Support Fashion Advisor training, share product expertise, and contribute to boutique KPIs and sustainability initiatives.

Manage luxury aftersales client experiences, including repair consultations, product assessments, client updates, repair logistics, spare-part ordering, stock management, credit notes, audits, and minor repairs to leather goods and costume jewellery. Coordinate with ateliers, artisans, transport teams, and boutique staff while maintaining product expertise, quality standards, accurate administration, and strong client relationships.

One-year full-time internship supporting Global InfoSec GRC: assist with third‑party security scorecards, risk analytics, GRC application rollout and maintenance, third‑party assurance, process documentation, and security training/awareness.

Lead global legal operations and transformation programs, integrating AI and legal technology to improve processes, KPIs and service delivery. Manage cross-functional projects, stakeholder engagement, reporting and change management while building legal ops community, dashboards and executive communications to support the Global Legal team.

Provide personalized luxury fashion advice to CHANEL clients, build lasting relationships, showcase products based on client preferences, and deliver exceptional boutique service. The role requires strong knowledge of fashion trends and CHANEL heritage, elegant storytelling, organization, collaboration, and commitment to maintaining high standards of client experience.

Support delivery of Chanel's cyber transformation roadmap by maintaining dashboards/KPIs, tracking actions, risks and milestones, participating in governance and workshops, assisting project coordination, reporting and quality assurance. Help onboarding, continuous-improvement of PMO/change frameworks, update intranet/reporting materials, and provide ad hoc PMO operational support for security projects.

Lead CHANEL’s fragrance and beauty counter team at John Lewis Oxford Street. Responsibilities include coaching and developing employees, managing recruitment and performance, driving sales and clienteling, monitoring KPIs, forecasting, managing rotas and stock, executing activations and events, maintaining brand standards, and delivering exceptional luxury client experiences.

Leads global client data management and governance initiatives across business, IT, legal, security, regional, and external stakeholders. Responsibilities include data quality, stewardship, master data management, privacy compliance, analytics, governance frameworks, documentation, project delivery, stakeholder engagement, and coaching junior team members.

Owns end-to-end technical architecture for Chanel’s global Dynamics 365 Finance & Operations ecosystem. The role aligns parallel workstreams, integrations, data platforms, regional applications, and Tier-1 systems while enforcing architectural standards, security, scalability, and Microsoft-recommended patterns. Responsibilities include architecture blueprints, integration and data governance, technical delivery oversight, roadmap development, risk mitigation, and stakeholder alignment across global teams and partners.

Lead treasury accounting and reporting for UK corporate entities, including cash reconciliations, cash pooling, debt, intercompany loans, derivatives, hedge accounting, cash flow reporting, general ledger maintenance, statutory accounts, and audit support. The role also handles group reporting, balance sheet reconciliations, forecasting, stakeholder queries, and ad hoc corporate accounting projects.

As a Fragrance Specialist at CHANEL, you will elevate the fragrance category through consultations, storytelling, and client experiences while promoting makeup and skincare. You will build client relationships, deliver expert consultations, host events, and mentor colleagues to achieve sales targets and enhance brand engagement.

Lead omnichannel client data workstreams within Chanel’s global PMO. Coordinate Business, IT, Legal, regional and divisional stakeholders; translate regulatory and client needs into journeys, use cases and delivery plans; manage client preference centre evolutions; monitor consent-data quality and KPIs; coordinate digital touchpoint, login and engagement initiatives; facilitate governance, decisions, communications and client-data incident remediation.

Provide personalized luxury fashion advice to CHANEL clients at Heathrow Terminal 3. Build lasting client relationships, understand preferences and trends, deliver exceptional service, maintain organized and efficient boutique operations, and collaborate with colleagues to uphold CHANEL’s standards and brand heritage. The role also involves using CRM systems, supporting sustainability initiatives, and creating memorable client experiences.

Provide personalised luxury fashion client service in CHANEL Harrods Ready-to-Wear, building lasting relationships, advising on trends and style, maintaining boutique standards, collaborating with colleagues, and using CRM to manage client interactions.

Provide personalised luxury fashion advice to clients at CHANEL New Bond Street, build lasting relationships, maintain boutique standards, collaborate with colleagues, and deliver exceptional client experiences while staying current on trends and the brand heritage.