Jobs at CHANEL

Lead ownership of the Optro audit and risk platform, manage configuration and access, build dashboards and reports (Audit Committee), deliver user training, coordinate remediation and testing, analyse data to surface risk trends, support pilot programs and specialised audit reviews, and partner with senior leadership to improve global audit and risk management processes.

The Account Manager will lead a team in the Fragrance & Beauty division, focusing on performance, client experience, and operational excellence while driving business growth and nurturing customer relationships.

The Fashion Advisor at Chanel will create a luxurious client experience through relationship building, understanding trends, and maintaining a collaborative team environment. They will provide personalized service and uphold the brand's standards of excellence.

Manage corporate communications, develop strategic narratives, oversee financial reporting, and enhance brand reputation through media engagement and campaigns.

Lead HERO's global testing strategy focused on AI and automation in D365. Manage testing phases, collaborate with partners, and ensure quality across global deployments.

Coordinate end-to-end delivery of visual design projects for UK F&B: manage briefs, timelines, procurement, suppliers, installations, budgets, and communications. Support events, field VM, sustainability initiatives, and continuous improvement of workflows and tools.

The Talent Management Project Manager drives talent initiatives, collaborates with HR and leadership, supports succession planning, and enhances talent management tools and processes.

The Fragrance Expert will elevate the fragrance category through immersive consultations, build client relationships, deliver personalized experiences, and achieve sales targets.

As a Fragrance Specialist at CHANEL, you will elevate the fragrance category through personalized consultations, storytelling, and service, while also promoting makeup and skincare. Your role includes delivering exceptional client experiences, hosting events, and mentoring colleagues to drive business success and client loyalty.

Manage day-to-day Heart of House operations for the Heathrow boutique, overseeing stock, aftersales, client care, HR processes, IT systems rollout, maintenance liaison, Heathrow ID access, health & safety compliance, supplies procurement, and supplier/partner relationships to ensure operational excellence and outstanding client and employee experience.

Lead the boutique floor to deliver exceptional luxury client experiences by coaching and motivating the Fashion Advisor team, managing daily operations (visual merchandising, replenishment, wrapping), driving business priorities and CRM engagement, reporting performance to senior management, and fostering a positive, high-performing culture aligned with CHANEL standards.

The Senior Manager, Global Finance Academy leads the development of strategic learning initiatives within Finance, collaborating with HR and finance leaders to enhance capabilities and implement impactful programs.

The Client Advisor at CHANEL engages with clients to promote and sell Watch & Fine Jewellery products, building long-lasting relationships and maximizing sales through personalized service and strategic outreach.

The Fashion Advisor will build relationships with clients, provide personalized fashion guidance, and elevate the luxury shopping experience while collaborating with the team.

The Senior Manager, IT Audit is responsible for developing IT audit strategies, managing audit plans, building team capabilities, and delivering executive-level reports and communications.

The D365 Ecosystem Architect drives the technical solution across a complex ERP landscape, ensuring integration, scalability, and governance while collaborating with various stakeholders to optimize performance and compliance.

Deliver personalised fragrance consultations and storytelling to build lasting client relationships, host masterclasses and events, use clienteling tools to grow client portfolio, mentor colleagues, and achieve individual and counter sales targets.

As a Fragrance Specialist at CHANEL, you will elevate the fragrance category through consultations, storytelling, and client experiences while promoting makeup and skincare. You will build client relationships, deliver expert consultations, host events, and mentor colleagues to achieve sales targets and enhance brand engagement.

The Style Expert at CHANEL is responsible for delivering personalized luxury styling experiences, mentoring Fashion Advisors, driving boutique performance, and enhancing client relationships while fostering a culture of styling expertise.

The Account Manager at CHANEL leads a passionate team, drives business initiatives, creates memorable client experiences, and embodies brand values while mentoring staff and improving team performance.