Jobs at Celonis

Lead complex enterprise software implementation programs for strategic Celonis customers. Manage project scope, schedules, budgets, resources, risks, issues, stakeholder communications, and customer satisfaction from presales through training and value realization. Partner with sales, value engineering, implementation teams, executives, and external partners. Develop statements of work, mentor consulting teams, manage co-delivery, resolve escalations, and improve delivery methodologies. Fluency in German is required.

Lead strategic customer engagements and large-scale transformation programs across supply chain and manufacturing. Build executive relationships, define value roadmaps, coordinate cross-functional Celonis teams, drive platform adoption and measurable business outcomes, resolve escalations, and develop Centers of Excellence. Lead customer advisory boards, advocacy initiatives, events, and thought leadership while mentoring teams and contributing to value engineering resources and playbooks.

Leads the global strategy, design, adoption, and evolution of Celonis’s sales methodology and go-to-market engagement framework. Assesses adoption gaps, develops training, coaching, playbooks, and measurement frameworks, and aligns CRM, Salesforce, sales technology, reporting, and enablement resources. Partners with sales leadership, IT, Marketing, Product, and Customer Success to improve execution, standardize best practices, and drive measurable business outcomes across global and regional teams.

Build and deliver AI-driven Proof-of-Value projects for strategic enterprise customers. The role involves discovering operational challenges, developing secure and scalable LLM and agentic AI solutions using RAG and enterprise integrations, presenting technical and business value to executives, and supporting implementation, adoption, and measurable value realization. The engineer also develops industry-specific solutions, ROI models, reusable methodologies, and production ML/LLMOps practices.

Leads and develops a global Enterprise Architect team supporting sales and strategic customer engagements. Acts as an executive sponsor, presents architecture strategies to C-level stakeholders, removes technical blockers, and guides enterprise modernization, data, cloud, integration, scalability, and Agentic AI initiatives. Partners across sales, product, engineering, security, and customer teams while overseeing architecture readiness, reusable assets, thought leadership, and ecosystem enablement.

Lead technical deployments of Celonis containerized solutions in customer environments. Analyze architectures, design integrations (APIs, data ingestion), implement IaC and Kubernetes-based deployments, advise on authentication/user provisioning, remove technical barriers to adoption, and collaborate with product teams to promote reusable platform solutions.

Lead deployment and onboarding of Celonis containerized solutions as the technical contact: analyze customer architectures, design integrations (APIs, data pipelines), implement Kubernetes deployments and IaC, advise on authentication/user provisioning and security, remove technical blockers, promote reuse, and collaborate with product teams to maximize adoption.

Lead strategic customer success and transformation programs for major Celonis clients. Build executive relationships, define value roadmaps, coordinate cross-functional teams, drive platform adoption and measurable business outcomes, resolve escalations, and establish customer centers of excellence. Organize advisory boards, advocate for customer needs, support thought leadership, and mentor internal teams. The role requires extensive experience in customer success, strategy consulting, large-scale transformation, change management, and executive engagement.

As a Lead Value Engineer, you'll drive data-driven business transformations for clients, ensuring successful adoption of Celonis technologies, managing value workshops, and translating strategic objectives into actionable insights.

Design and execute end-to-end GTM programs that translate strategy into measurable initiatives. Align senior stakeholders, manage cross-functional execution, incorporate AI and emerging tech, produce communications and training, track KPIs, and continuously optimize to drive GTM impact.

The Lead Value Engineer is a trusted advisor to customers, driving their value journey through analytics, process improvement, and stakeholder engagement, particularly in Finance and Supply Chain.

Celonis seeks individuals ready to innovate in Process Mining and Process Intelligence, focusing on unlocking productivity through AI for better business operation.

The Client Value Partner will drive business transformation initiatives for strategic Public Sector clients, ensuring customer success and satisfaction. Responsibilities include managing executive relationships, establishing Celonis program roadmaps, and facilitating project completion. The role involves mentoring teams, driving customer value, and advocating for customers within Celonis, while fostering collaboration and innovation across various internal teams.

As a Client Value Partner, drive data-driven transformation in the Pharmaceuticals industry, ensuring customer success through strategic relationships and collaboration with cross-functional teams.

The Principal Enterprise Architect will lead solution architecture and cloud strategy, engaging with C-level executives, driving innovation, and collaborating across teams to support sales and customer expansion.

Celonis seeks individuals to join their team, focusing on innovation in Process Mining technology. Responsibilities include enhancing AI-driven business operations and creating sustainable solutions. The role emphasizes collaboration and community engagement, with a commitment to inclusivity and well-being.

The Client Value Partner leads customer success in the public sector, driving transformation programs, managing executive relationships, and fostering innovation to maximize platform value.

Lead Deployment Architect - AI designs end-to-end Celonis solution architectures, defines AI agent orchestration and delivery standards, advises strategic customers, supports pre-sales, and ensures quality implementation and adoption across multiple enterprise engagements.

Lead strategic customer success for major mining accounts using the Celonis platform: engage C-level stakeholders, define roadmaps and value plans, mobilize cross-functional teams, drive adoption and change management, mentor teams, and build customer advocacy and industry programs.

Own the end-to-end customer value journey for Banking & Financial Services clients: translate strategic objectives into Celonis use cases, build demos and business cases, run value workshops, prototype with SQL/Python and AI, drive adoption/expansion, present value to C-level stakeholders, and provide product feedback.