Jobs at Celonis

Leads strategic public-sector customer accounts and end-to-end value realization for Celonis. Builds executive relationships, develops transformation roadmaps, coordinates cross-functional teams, drives platform adoption, resolves escalations, and manages customer success programs. The role also develops Centers of Excellence, leads customer advisory boards, advocates for customer needs, supports thought leadership, and mentors teams while delivering measurable business transformation outcomes.

Lead strategic customer success and transformation programs for major Celonis clients. Build executive relationships, define value roadmaps, coordinate cross-functional teams, drive platform adoption and measurable business outcomes, resolve escalations, and establish customer centers of excellence. Organize advisory boards, advocate for customer needs, support thought leadership, and mentor internal teams. The role requires extensive experience in customer success, strategy consulting, large-scale transformation, change management, and executive engagement.

Lead customer value journeys for Celonis, translating strategic priorities into process-improvement use cases, business cases, demos, prototypes, workshops, and transformation roadmaps. Advise on IT and AI strategy, use SQL or Python for prototypes, identify realized value, drive adoption and expansion, manage projects, and present outcomes to senior and C-level stakeholders. The role partners with Sales, IT teams, and ecosystem partners across finance and supply chain transformations.

Manage full-cycle recruitment for technical customer-facing roles, partnering with hiring leaders on sourcing, screening, interviewing, offers, and candidate experience. Provide talent-market insights, track recruiting metrics, improve processes, and advise stakeholders on hiring strategy. Collaborate with HR, Compensation and Benefits, and Talent Coordination teams in a global technology company.

Designs, delivers, and continuously improves global 30-60-90-day onboarding programs for commercial and enterprise account executives. Leads sales training, workshops, boot camps, coaching, and role-play certifications covering enterprise selling, MEDDPICC, product positioning, discovery, pitching, and negotiation. Tracks onboarding effectiveness through metrics such as time-to-first-deal and competency milestones, collaborates with Sales, Product Marketing, Revenue Operations, and Product teams, and supports junior sales talent programs.

Supports Celonis Value Engineering by analyzing customer data, identifying process inefficiencies, translating business challenges into platform use cases, quantifying financial impact, and preparing executive presentations. Collaborates with customers, partners, sales teams, and decision-makers to develop proof-of-value projects and data-driven business cases. The intern presents Celonis’ AI and process intelligence capabilities while building technical, analytical, consulting, and customer-facing experience for potential transition into the Orbit Graduate Program.

Leads Celonis’s global go-to-market planning and revenue operations strategy. Owns territory and segmentation planning, account assignments, resource allocation, organizational design, GTM ratios, scenario modeling, dashboards, and plan-performance reviews. Coordinates senior stakeholders across Sales, Marketing, Customer Success, Finance, and other functions to align priorities, optimize growth and profitability, and execute strategic initiatives such as global accounts, new-logo strategy, market expansion, and partner strategy.

Support Celonis Value Engineers in analyzing customer process data, identifying business challenges, building use cases, quantifying financial impact, and preparing management presentations. Collaborate with customers and partners, present findings to senior decision-makers, and promote Celonis AI capabilities and value propositions. The role combines consulting, data analytics, process mining, business case development, and customer-facing technology advisory work.

Lead complex enterprise software implementation programs for strategic Celonis customers. Manage project scope, schedules, budgets, resources, risks, issues, stakeholder communications, and customer satisfaction from presales through training and value realization. Partner with sales, value engineering, implementation teams, executives, and external partners. Develop statements of work, mentor consulting teams, manage co-delivery, resolve escalations, and improve delivery methodologies. Fluency in German is required.

Leads the global strategy, design, adoption, and evolution of Celonis’s sales methodology and go-to-market engagement framework. Assesses adoption gaps, develops training, coaching, playbooks, and measurement frameworks, and aligns CRM, Salesforce, sales technology, reporting, and enablement resources. Partners with sales leadership, IT, Marketing, Product, and Customer Success to improve execution, standardize best practices, and drive measurable business outcomes across global and regional teams.

Build and deliver AI-driven Proof-of-Value projects for strategic enterprise customers. The role involves discovering operational challenges, developing secure and scalable LLM and agentic AI solutions using RAG and enterprise integrations, presenting technical and business value to executives, and supporting implementation, adoption, and measurable value realization. The engineer also develops industry-specific solutions, ROI models, reusable methodologies, and production ML/LLMOps practices.

Leads and develops a global Enterprise Architect team supporting sales and strategic customer engagements. Acts as an executive sponsor, presents architecture strategies to C-level stakeholders, removes technical blockers, and guides enterprise modernization, data, cloud, integration, scalability, and Agentic AI initiatives. Partners across sales, product, engineering, security, and customer teams while overseeing architecture readiness, reusable assets, thought leadership, and ecosystem enablement.

Lead technical deployments of Celonis containerized solutions in customer environments. Analyze architectures, design integrations (APIs, data ingestion), implement IaC and Kubernetes-based deployments, advise on authentication/user provisioning, remove technical barriers to adoption, and collaborate with product teams to promote reusable platform solutions.

Lead deployment and onboarding of Celonis containerized solutions as the technical contact: analyze customer architectures, design integrations (APIs, data pipelines), implement Kubernetes deployments and IaC, advise on authentication/user provisioning and security, remove technical blockers, promote reuse, and collaborate with product teams to maximize adoption.

As a Lead Value Engineer, you'll drive data-driven business transformations for clients, ensuring successful adoption of Celonis technologies, managing value workshops, and translating strategic objectives into actionable insights.

Design and execute end-to-end GTM programs that translate strategy into measurable initiatives. Align senior stakeholders, manage cross-functional execution, incorporate AI and emerging tech, produce communications and training, track KPIs, and continuously optimize to drive GTM impact.

The Lead Value Engineer is a trusted advisor to customers, driving their value journey through analytics, process improvement, and stakeholder engagement, particularly in Finance and Supply Chain.

As a Client Value Partner, drive data-driven transformation in the Pharmaceuticals industry, ensuring customer success through strategic relationships and collaboration with cross-functional teams.

The Client Value Partner will drive business transformation initiatives for strategic Public Sector clients, ensuring customer success and satisfaction. Responsibilities include managing executive relationships, establishing Celonis program roadmaps, and facilitating project completion. The role involves mentoring teams, driving customer value, and advocating for customers within Celonis, while fostering collaboration and innovation across various internal teams.

The Principal Enterprise Architect will lead solution architecture and cloud strategy, engaging with C-level executives, driving innovation, and collaborating across teams to support sales and customer expansion.