Teams at Carwow

Lead end-to-end ML and GenAI initiatives across a two-sided marketplace: frame problems, build and deploy production models (ML and LLM), measure commercial impact, run experiments, monitor models, and mentor junior team members while partnering cross-functionally.

Lead global customer strategy and CRM transformation, building AI-powered, autonomous lifecycle and retention programs. Scale a distributed CRM team, embed customer thinking across Product, Data and Brand, drive NPS/CSAT and lifetime value improvements, and translate customer insight into measurable commercial outcomes.

Lead Carwow UK’s affiliate and strategic partner strategy: identify, negotiate and close high-value deals; own partner P&L; optimise affiliate performance; present to Exec team; collaborate with Growth and Brand to scale acquisition and diversify channels.