Jobs at Carwow

Lead end-to-end ML and GenAI initiatives across a two-sided marketplace: frame problems, build and deploy production models (ML and LLM), measure commercial impact, run experiments, monitor models, and mentor junior team members while partnering cross-functionally.

Lead Accounts Payable, Billing and Credit Control across the group, manage banking and working capital, implement PO and S2P processes, improve NetSuite integrations and finance automations, and line-manage teams in London and Porto while partnering with Finance and Technology on controls, reporting and system transformation.

Lead global customer strategy and CRM transformation, building AI-powered, autonomous lifecycle and retention programs. Scale a distributed CRM team, embed customer thinking across Product, Data and Brand, drive NPS/CSAT and lifetime value improvements, and translate customer insight into measurable commercial outcomes.

Lead Carwow's market intelligence: design and run quantitative and qualitative research, manage external suppliers, synthesize internal/external data, publish insight reports, act as external industry voice, and influence product, brand, and commercial strategy.

Lead and grow the GTM & Revenue Operations function owning go-to-market process, enablement, commercial systems (Salesforce), forecasting analytics, and PMO. Shape hiring, tooling, incentives, and AI-driven automation to improve productivity, quality, and trusted forecasts across Sell My Car and Get Your Car.

The People Business Partner will support business units by providing tailored strategic support, managing employee relations, driving performance culture, and guiding change initiatives.

Responsible for managing and expanding partnerships with automotive brands, creating pitches, and collaborating on marketing campaigns while providing feedback for product development.

Own end-to-end delivery and optimisation of digital advertising campaigns: plan, set up, launch, monitor, troubleshoot, report, and present insights. Work cross-functionally to improve processes, identify commercial opportunities, and adopt automation and AI to scale Campaign Operations while ensuring accuracy and client satisfaction.

Lead commercial growth and strategic positioning of Moshi, Carwow's in-house creative agency for OEMs. Own revenue, senior OEM relationships, pipeline development, and embed Moshi into commercial deals. Build scalable delivery processes, improve profitability, and lead client services and delivery teams to drive retention, upsell and cross-market expansion.

Own the dealer-facing last-mile product: speed up collections, pricing, and Wallet workflows. Lead discovery with dealers, define product strategy, prioritise commercial outcomes, introduce AI-driven improvements, and work cross-functionally to ship solutions that increase engagement, retention and revenue.