Jobs at Carwow

Generate qualified outbound pipeline for Used Car Advertising by cold-calling and messaging independent dealers and retail groups. Qualify prospects through structured discovery, book high-quality meetings for Business Development Managers, maintain accurate CRM records, meet activity targets, and improve messaging and objection handling through coaching and repetition.

Drive adoption of the Sell My Car platform by acquiring and onboarding independent motor traders and franchise dealer groups. Generate new business through high-volume phone outreach and inbound leads, conduct tailored product demos, negotiate partnerships, identify upsell opportunities, and collaborate with Account Management on handovers and reactivation. Maintain accurate CRM records and build long-term dealer relationships.

Leads group-wide Accounts Payable, Billing, Credit Control, banking operations, and working capital management. Manages teams across London and Porto, oversees controls, collections, payment runs, and financial processes across multiple countries. Owns finance systems optimisation, NetSuite integrations, automation, governance, data integrity, revenue recognition, and Source-to-Procure transformation. Partners with Finance, Technology, and business stakeholders on reporting, audits, process improvement, and scalable transactional finance operations.

Lead Carwow’s talent acquisition function across workforce planning, hiring strategy, executive searches, employer brand, DEI, talent intelligence, and candidate experience. Build and coach a high-performing talent team, advise senior stakeholders, manage hiring budgets, establish structured assessment processes, track quality-of-hire metrics, and optimize AI and recruitment tools. The role requires balancing strategic workforce planning with hands-on delivery in a fast-growing, evolving scale-up.

Own end-to-end German payroll, including inputs, submissions, reconciliation, compliance, records, and statutory reporting. Support German employees with payroll, benefits, policies, and lifecycle queries in German and English. Administer benefits, joiners, leavers, contracts, HRIS data, reporting, and documentation. Maintain accurate, audit-ready records and improve workflows through automation and AI tools.

Manage dealer-partner accounts for Carwow’s car-buying platform. Responsibilities include building client relationships, analyzing performance, recommending improvements, onboarding and training dealerships, driving retention, identifying upsell opportunities, and collaborating with the Partner Success team. The role requires proactive communication, consultative problem-solving, stakeholder management, basic data analysis, and adaptability in a fast-paced environment.

Manage CRM email and push campaigns from briefing through deployment, including campaign calendars, template building, segmentation, exclusions, dynamic content, A/B testing, quality assurance, and performance reporting. Collaborate with commercial and marketing teams and support CRM and subscription initiatives for automotive publishing brands.

Lead end-to-end machine learning and AI initiatives, from problem framing and experimentation through deployment, monitoring, and iteration. Build production ML models, LLM-powered solutions, pricing and propensity models, recommendations, and operational automation. Partner with Commercial, Marketing, Product, Finance, Engineering, and Operations stakeholders, connect models to business outcomes, establish best practices, and mentor junior data scientists.

Lead Carwow’s Product Design team and shape the connected customer and dealer experience across web and app. Establish product experience vision, raise design quality, coach and grow designers, and stay involved in complex product problems. Partner with Product, Engineering, and Analytics to use research, data, and experimentation to improve outcomes. Apply sound judgment to AI-enabled product and design workflows while balancing consumer and professional user needs in a two-sided marketplace.

Lead end-to-end product design for complex marketplace experiences across buying, selling, and dealer-facing products. Drive discovery, prototyping, experimentation, launch, and iteration while partnering closely with product and engineering leaders. Use AI-native tools such as Claude Design and Claude Code to accelerate design and development. Set design direction, mentor designers, influence stakeholders, apply user research and data, and raise the team’s craft and delivery standards.

Own end-to-end UK payroll processing, including compliance, reconciliation, provider liaison, and year-end activities. Serve as the first point of contact for employee questions about pay, benefits, policies, and lifecycle matters. Administer benefits, maintain accurate HiBob records, prepare employee documentation, produce reports, and improve workflows using AI and automation. Support onboarding, contractual changes, family leave, and offboarding while safeguarding sensitive information.

Own Salesforce administration and platform strategy for Sales, Customer Experience, and Operations teams. Responsibilities include gathering requirements, configuring Sales and Service Cloud, building automation, managing permissions and technical debt, supporting integrations, creating reports and dashboards, resolving issues, leading testing and deployments, training users, and driving adoption. The role also partners cross-functionally on agile delivery and process improvement, with opportunities to support AI automation and Salesforce development.

Lead and grow the GTM & Revenue Operations function owning go-to-market process, enablement, commercial systems (Salesforce), forecasting analytics, and PMO. Shape hiring, tooling, incentives, and AI-driven automation to improve productivity, quality, and trusted forecasts across Sell My Car and Get Your Car.

Responsible for managing and expanding partnerships with automotive brands, creating pitches, and collaborating on marketing campaigns while providing feedback for product development.

Own end-to-end delivery and optimisation of digital advertising campaigns: plan, set up, launch, monitor, troubleshoot, report, and present insights. Work cross-functionally to improve processes, identify commercial opportunities, and adopt automation and AI to scale Campaign Operations while ensuring accuracy and client satisfaction.

Lead commercial growth and strategic positioning of Moshi, Carwow's in-house creative agency for OEMs. Own revenue, senior OEM relationships, pipeline development, and embed Moshi into commercial deals. Build scalable delivery processes, improve profitability, and lead client services and delivery teams to drive retention, upsell and cross-market expansion.

Lead executive relationships with enterprise and franchise dealer groups, positioning Carwow as a valued vehicle stock-sourcing partner. Drive partner acquisition, platform adoption, buyer and stock growth, revenue expansion, strategic account management, joint business planning, senior-level issue resolution, CRM accuracy, and contributions to product and marketing initiatives. The role requires strong commercial acumen, negotiation, data analysis, communication, leadership, and knowledge of the automotive industry.