Jobs at Carwow

Lead end-to-end data science initiatives for a two-sided automotive marketplace. Build, deploy, monitor, and iterate on machine learning and GenAI solutions involving pricing, demand prediction, marketing optimization, recommendations, document processing, and intelligent search. Partner with commercial, marketing, product, finance, engineering, and operations teams to translate business problems into production-ready solutions and measurable outcomes. Contribute to data science standards and mentor junior team members.

Lead end-to-end product design for complex marketplace experiences across buying, selling, and dealer-facing products. Drive discovery, prototyping, experimentation, launch, and iteration while partnering closely with product and engineering leaders. Use AI-native tools such as Claude Design and Claude Code to accelerate design and development. Set design direction, mentor designers, influence stakeholders, apply user research and data, and raise the team’s craft and delivery standards.

Own end-to-end UK payroll processing, including compliance, reconciliation, provider liaison, and year-end activities. Serve as the first point of contact for employee questions about pay, benefits, policies, and lifecycle matters. Administer benefits, maintain accurate HiBob records, prepare employee documentation, produce reports, and improve workflows using AI and automation. Support onboarding, contractual changes, family leave, and offboarding while safeguarding sensitive information.

Own Salesforce administration and platform strategy for Sales, Customer Experience, and Operations teams. Responsibilities include gathering requirements, configuring Sales and Service Cloud, building automation, managing permissions and technical debt, supporting integrations, creating reports and dashboards, resolving issues, leading testing and deployments, training users, and driving adoption. The role also partners cross-functionally on agile delivery and process improvement, with opportunities to support AI automation and Salesforce development.

Lead global customer strategy and CRM transformation, building AI-powered, autonomous lifecycle and retention programs. Scale a distributed CRM team, embed customer thinking across Product, Data and Brand, drive NPS/CSAT and lifetime value improvements, and translate customer insight into measurable commercial outcomes.

Lead Carwow's market intelligence: design and run quantitative and qualitative research, manage external suppliers, synthesize internal/external data, publish insight reports, act as external industry voice, and influence product, brand, and commercial strategy.

Lead and grow the GTM & Revenue Operations function owning go-to-market process, enablement, commercial systems (Salesforce), forecasting analytics, and PMO. Shape hiring, tooling, incentives, and AI-driven automation to improve productivity, quality, and trusted forecasts across Sell My Car and Get Your Car.

The People Business Partner will support business units by providing tailored strategic support, managing employee relations, driving performance culture, and guiding change initiatives.

Responsible for managing and expanding partnerships with automotive brands, creating pitches, and collaborating on marketing campaigns while providing feedback for product development.

Own end-to-end delivery and optimisation of digital advertising campaigns: plan, set up, launch, monitor, troubleshoot, report, and present insights. Work cross-functionally to improve processes, identify commercial opportunities, and adopt automation and AI to scale Campaign Operations while ensuring accuracy and client satisfaction.

Lead commercial growth and strategic positioning of Moshi, Carwow's in-house creative agency for OEMs. Own revenue, senior OEM relationships, pipeline development, and embed Moshi into commercial deals. Build scalable delivery processes, improve profitability, and lead client services and delivery teams to drive retention, upsell and cross-market expansion.

Lead executive relationships with enterprise and franchise dealer groups, positioning Carwow as a valued vehicle stock-sourcing partner. Drive partner acquisition, platform adoption, buyer and stock growth, revenue expansion, strategic account management, joint business planning, senior-level issue resolution, CRM accuracy, and contributions to product and marketing initiatives. The role requires strong commercial acumen, negotiation, data analysis, communication, leadership, and knowledge of the automotive industry.

Lead executive relationships with enterprise and franchise dealer groups, positioning Carwow as a valued vehicle stock-sourcing partner. Responsibilities include developing new partnerships, delivering sales presentations, driving revenue and platform adoption, managing strategic accounts, supporting joint business plans, influencing senior stakeholders, maintaining Salesforce CRM data, and contributing to product and marketing initiatives. The role requires strong commercial acumen, negotiation, analytics, communication, leadership, and automotive industry knowledge.