Teams at Carta

Build and expand Carta’s relationships with venture capital ecosystem partners across the UK and Europe. Develop scalable partnership strategies, convert organizations into preferred partners, activate mutual business opportunities with Sales, generate referrals, gather market feedback, and represent Carta at industry events. The role requires strong networking, communication, cross-functional collaboration, and knowledge of venture-backed companies, fundraising, and the UK VC ecosystem.

Own the success, health, retention, and expansion of approximately 600 EMEA SMB, mid-market, and enterprise accounts. Build consultative customer relationships, drive Carta adoption, prepare renewals and executive business reviews, use AI and customer success platforms to scale engagement, and surface customer insights internally. Collaborate with Sales, Delivery, RevOps, and R&D while managing projects autonomously and navigating challenging customer conversations.

Own end-to-end billing accuracy, client invoicing, collections, billing issue resolution, accrued revenue postings, reconciliations, month-end close, and revenue recognition analysis. Partner cross-functionally with sales, legal, finance, delivery, deal desk, and accounts receivable teams. Improve billing processes through AI-enabled tools while serving as a client billing contact.