Teams at Carbon3.ai

Serve as the technical bridge between customers and internal teams to design, validate, and onboard AI infrastructure solutions across bare metal, BMaaS, Kubernetes and cloud-native platforms. Lead technical discovery, POCs, benchmarks, architecture reviews, reusable reference architectures, and customer workshops while influencing product roadmap and production readiness.

The Technical Writer will create and maintain technical documentation, translating complex technical concepts into clear content for internal and customer use, while working closely with engineering and product teams.

Design and govern the end-to-end architecture of Era4’s Kubernetes-based AI infrastructure. The role develops platform blueprints, technical standards, high- and low-level designs, multi-tenant GPU cloud architectures, capacity plans, and technology roadmaps. It coordinates Kubernetes, GPU, networking, storage, automation, security, observability, billing, and cloud services while guiding platform engineering and operations teams toward secure, scalable, reliable, and commercially viable solutions.