Teams at Capita

Conduct DSA needs assessment meetings, recommend assistive technologies and support (including NMH and travel), produce formal assessment reports, respond to post-assessment queries, and complete reviews. Complete training to become qualified and work to KPIs while collaborating with colleagues and travelling to meet clients as required.

Lead design, implementation and assurance of HSE and CDM frameworks across multi-site operations. Provide governance, risk oversight, audit readiness, MI and reporting, stakeholder liaison, capability uplift and centralised CDM duty-holder arrangements to reduce risk and improve compliance.

Lead workforce planning to ensure teams are resourced for fluctuating demand. Build forecasting, capacity and scheduling models, analyse performance and advise stakeholders. Manage planners/analysts, support recruitment and operational readiness, and drive continuous improvement across WFM processes and reporting.