Jobs at Cambridge Spark

Lead and transform an enterprise Customer Success function, driving retention, expansion, renewals, customer ROI, and revenue growth. Build scalable processes, success plans, QBRs, KPIs, and CSQL motions while coaching and expanding the team. Partner closely with Sales and Delivery, manage strategic enterprise relationships, identify account risks, develop executive-level engagement, and convert customer outcomes into references, case studies, and commercial opportunities.

Facilitates AI leadership programmes for non-technical managers, covering AI strategy, governance, regulation, procurement, risk, workforce impact and organisational transformation. Delivers interactive in-person and virtual workshops, demonstrates responsible use of generative AI tools, manages cohort dynamics, challenges misconceptions and updates learning content in partnership with product and quality teams.

Own the marketing technology stack, including data hygiene, lead scoring, routing, lifecycle automation, email deliverability, and ABM or intent platform strategy. Partner with sales and RevOps to improve qualification handoffs, maintain connected systems, report on funnel performance, and automate manual processes using AI and other tools. This hands-on role requires independently managing undocumented systems and implementing scalable marketing operations capabilities.

Own the B2B growth marketing strategy focused on acquiring new clients, building qualified pipeline, and generating revenue. Lead account-based marketing, demand generation, targeting, campaigns, budget allocation, sales alignment, and performance measurement. Partner with Marketing Operations to develop data-driven systems using intent signals, scoring, attribution, and automation. Build programmes for new markets and propositions, establish measurable benchmarks, and report results to leadership while helping develop the future growth marketing team.

Lead B2B client implementations from sales handover through cohort launch, coordinating schedules, learner readiness, tools discovery, customization, risk management, and cross-functional handoffs. Manage multiple implementations simultaneously, maintain accurate status records in HubSpot and Notion, communicate with clients and commercial teams, and improve processes through automation and AI tools.

Leads cohort implementation and operations for B2B apprenticeship clients, coordinating Sales handovers, client onboarding, scheduling, trainer capacity, live cohort support, and process improvement. Manages six team members, oversees complex implementations, resolves operational issues, tracks risks, and uses automation and AI to improve delivery. The role requires strong commercial communication, CRM and workflow-management experience, and the ability to manage concurrent client implementations.

Lead end-to-end video and audio production, including filming, editing, motion storytelling, event coverage, interviews, case studies, and social content. Manage agencies and freelance crews, budgets, schedules, quality control, and stakeholder sign-off. Build in-house production workflows, templates, equipment setup, and footage libraries, enabling colleagues to create content with AI tools. Analyze content performance and use insights to improve future production.

Own end-to-end product engineering for an internal experience pod, from stakeholder discovery and solution design through production, iteration, and outcome measurement. Build high-quality front-end experiences, use AI-assisted development, apply TDD and code review practices, collaborate with non-technical stakeholders, contribute to technical decisions, and coach less experienced engineers. The role emphasizes product ownership, ambiguity tolerance, clear communication, and continuous improvement within an autonomous engineering pod.

Own end-to-end implementation and delivery of education programmes, serving as the primary contact for clients and learners. Coordinate internal teams, sales, product, curriculum, trainers, workshops, communications, technical access, timelines, and quality assurance. Resolve issues, act on feedback, maintain learner satisfaction and NPS, support in-person delivery, and identify growth opportunities. The role requires strong stakeholder management, planning, communication, customer focus, and at least three years’ education-sector experience.

Create social-first visual content for LinkedIn and other channels, including graphics, infographics, carousels, motion assets, event promotions, newsletters, podcasts, and campaigns. Use generative AI tools to produce visuals, maintain brand consistency, manage multiple briefs and deadlines, coordinate approvals, update content calendars, and analyze performance to improve future content.

Manage and grow NHS and public sector accounts by driving upsell, cross-sell and retention. Build executive relationships, deliver QBRs and ROI reporting using data storytelling, collaborate with Sales, Delivery and Marketing, develop case studies, and surface new opportunities and leads to expand programmes and demonstrate measurable business impact.

Manage and grow strategic enterprise accounts by building executive relationships, driving upsell/cross-sell, delivering QBRs and ROI reporting, developing case studies, and collaborating cross-functionally to surface expansion opportunities and demonstrate programme impact.

Mentor apprentices on an AI Champion programme by assessing progress, supporting portfolio development and EPA preparation, providing technical advice and regular feedback, contributing to curriculum content, safeguarding learners, and liaising with employers and the Delivery Team to drive AI adoption.

Mentor apprenticeship learners to identify and implement AI-driven workflow improvements, assess progress against the apprenticeship standard, support portfolio and EPA preparation, provide technical support and mentoring sessions, report learner progress, and uphold safeguarding and equality responsibilities.

The Data Mentor provides technical support and feedback to apprentices, ensuring high standards in teaching, learning, assessment, and learner progression monitoring.