Teams at Cadmus

Build and lead Cadmus’s university customer success function, improving UK retention and expansion through evidence-led outcomes. Hire, coach, and develop a high-performing CS team; establish account health frameworks, success planning, and QBR cadences; and maintain executive relationships with senior university leaders. Partner closely with the CRO on strategic accounts, bringing institutional fluency, commercial rigor, and a long-term focus on teaching and learning outcomes.

Lead Cadmus's events, content, and community to build brand awareness and pipeline. Run conferences, roundtables, and webinars; produce high-quality written content; grow social and digital community; and measure marketing impact tied to reach, engagement, and pipeline.