Teams at Bright Horizons

Lead the strategy, roadmap, commercial proposition, content direction, and growth of B2B2C SaaS platform products. Drive adoption, engagement, retention, and go-to-market activity through analytics and customer insight. Manage a multidisciplinary product and content team, collaborate with Sales, Marketing, and Client Engagement, develop partnerships, support innovation, and scale the platform across multiple markets.

Manages parent outreach, nursery place bookings, session changes, financial queries, invoice processing, debt follow-up, funding tasks, payment plans, reports, and administrative support for nursery management. Provides customer service to parents and coordinates with colleagues in a fast-paced early years environment.