Teams at Braze

Own the partner sales motion across enterprise and industry accounts, driving revenue through technology, delivery, and marketplace partners. Build territory strategies, map accounts, activate partners on opportunities, develop joint business plans, support customer retention, and cultivate executive relationships. Coach account executives on partner engagement, identify ecosystem gaps, advise sales leadership, and mentor regional partner sales managers. The role requires deep B2B SaaS partner ecosystem expertise, martech architecture knowledge, and strong influence without direct authority.

Provide customer-facing email deliverability consulting, including ticket management, troubleshooting, audits, blocklist and spam-trap remediation, IP-warming plans, reputation monitoring, performance analysis, and long-term deliverability strategy. Manage a portfolio of customers receiving paid deliverability services and collaborate with Customer Success, Support, Sales, and Growth teams on strategic projects, process improvements, product maturity, thought leadership, and customer education.

Lead end-to-end deployment of Braze AI decisioning solutions, including use case design, technical configuration, workshops, operating models, integrations, and user acceptance testing. Manage customer stakeholders, deliverables, risks, and communications while improving deployment processes and influencing the product roadmap. The role combines technical project leadership, consulting, client management, and conceptual machine learning architecture expertise.