Augury Leadership & Management

Describe the woman on your team you wish to highlight and why you chose to showcase her. 

At Augury, we harness AI to help manufacturers work smarter, safer and more sustainably — and Stephanie Hartsog is at the heart of ensuring our customers thrive. As senior director of global community, she’s a powerhouse leader who brings energy, strategy and an unwavering focus on customer success. If “customer advocacy” had a face, it’d be hers.

Stephanie collaborates across teams to shape an informed, engaged and empowered customer community. She keeps a pulse on industry challenges, leads our industry advisory board and ensures insights are shared to drive impact. Stephanie and her team don’t just build programs — they elevate the entire customer experience.

How have you seen this woman inspire you or others on your team to do more?

Stephanie doesn’t just drive initiatives — she makes impact and value visible. She quantifies success in a way that ensures everyone knows how her work is transforming the customer experience. Always tracking company goals, she navigates shifting strategies without ever losing sight of the bigger picture.

But what truly sets her apart? Her unwavering commitment to her team. She trusts them to own their work, celebrates their wins in every meeting and fights for their recognition and growth. She never seeks the spotlight for herself — she shines it on those around her. Her leadership inspires fierce loyalty. I’ve heard her team say more than once that she’s the best manager they’ve ever had — and that they’d follow her anywhere. Watching Stephanie in action, you can’t help but ask yourself: How can I bring more meaning to my work and the people around me?

How has this woman’s encouragement informed the way you face challenges in your professional and/or personal life?

Rising through the ranks at Augury, I faced new challenges as my team grew. Stephanie became my go-to sounding board, offering invaluable advice on building a cohesive, collaborative team. From running more impactful one-on-ones to leading engaging team meetings — and even bringing more fun into the mix — her insights transformed the way I lead. Thanks to her guidance and example, I’ve become a more confident, focused and creative leader. Stephanie doesn’t just lead her own team — she lifts up leaders across the company.

The Game-Changing Initiatives That Hartsog Has Helped Launch

• Helped create The Endpoint, Augury’s first online user community
• Transformed education and enablement resources
• Captured powerful customer stories
• Built a seamless tech adoption methodology
• Created our customer awards and incentives