Teams at Auberge Collection

Support pre-opening and ongoing hotel financial controls by monitoring costs, analysing variances, preparing cost reports, managing inventory and purchasing reviews, assisting month-end closings, and recommending margin improvement. Build processes, documentation, and cross-department relationships to minimise waste and ensure accurate financial reporting.

Lead pre-opening and daily Front Office operations for a 102-room luxury hotel, ensuring polished arrival/departure experiences, coaching staff, managing Opera Cloud records, overseeing financial and rostering processes, resolving guest issues discreetly, and enforcing service, safety and data protection standards.

Lead development and daily management of the cigar program, curate a world-class humidor selection, manage suppliers and inventory, ensure optimal storage and compliance, deliver personalised guest recommendations and pairings, host tastings, train staff, and maintain a refined, discreet luxury service.