Jobs at Astrid & Miyu

Own and prioritise the website and app roadmap, write user stories, lead CRO and A/B testing, partner with designers and developers, track digital KPIs, and manage and develop a Digital Optimisation Associate to improve conversion and the customer digital journey.

Manage day-to-day accounts payable and receivable, own weekly payment runs, maintain audit-ready records through bank and supplier reconciliations, support teams on purchase order/payment processes, and provide responsive finance support to internal and external partners.

Provide professional studio piercings in London stores, maintaining aseptic, APP-standard hygiene and supplies. Deliver precise, aesthetic piercings using premium implant-grade jewellery, offer styling advice, lead on the shop floor, and create a warm, empathetic customer experience while supporting team growth and training.

Lead and coach a retail team to deliver exceptional customer experiences and drive sales. Maintain store standards, visual merchandising, stock control, and loyalty sign-ups. Support managers with mentoring, feedback, performance tracking, and day-to-day operations while embodying brand values and fostering team development.

Provide safe, precise piercings in an aseptic studio, maintain hygiene and supplies, advise customers on styling, create a welcoming customer experience, lead on shop floor and mentor peers.