Apollo.io Offices

As an Account Manager for the SMB segment, you'll manage ~300 accounts, ensuring customer satisfaction and maximizing account value, while driving revenue growth and retention through strong relationships and effective sales strategies.

Own the full sales cycle for Apollo.io’s mid-market customers, from inbound lead qualification and discovery through demonstrations, negotiation, legal review, and close. Manage pipeline coverage, conduct prospect meetings, achieve quotas, forecast accurately, and build relationships with sales, marketing, and revenue operations leaders. Apply consultative selling techniques to identify customer needs, communicate platform value, manage deals, and drive new business revenue.

Manage a portfolio of Tier 1/2 Mid Market customers as primary contact to drive activation, adoption, upsell and cross-sell. Run virtual and in-person enablement, product activation sessions and business reviews, build account plans, maintain pipeline coverage, collaborate cross-functionally, and resolve customer issues to meet monthly revenue targets and expansion goals.