Apollo.io Offices

Serves as a customer-facing technical expert and presales advisor for SaaS deals. Partners with Account Executives to conduct discovery, design solutions, deliver demos, run technical evaluations, and support deal strategy. Facilitates pre- to post-sales handoffs, advises on product and go-to-market strategy, and contributes playbooks, mentorship, and customer insights. Requires strong communication, SaaS presales experience, CRM and sales technology knowledge, structured sales methodology familiarity, and an AI-oriented growth mindset.

As an Account Manager for the SMB segment, you'll manage ~300 accounts, ensuring customer satisfaction and maximizing account value, while driving revenue growth and retention through strong relationships and effective sales strategies.

Own the full sales cycle for Apollo.io’s mid-market customers, from inbound lead qualification and discovery through demonstrations, negotiation, legal review, and close. Manage pipeline coverage, conduct prospect meetings, achieve quotas, forecast accurately, and build relationships with sales, marketing, and revenue operations leaders. Apply consultative selling techniques to identify customer needs, communicate platform value, manage deals, and drive new business revenue.