Teams at Alpha Alternatives (alternatives.alphafmc.com)

Support Pigment implementations across the full lifecycle: document requirements, implement configurations, perform unit testing, support UAT, communicate with clients and internal teams, and contribute to practice development and presales when not on project work.

Manage project execution and a team of consultants, ensuring successful delivery of client engagements. Mentor team members and support business development efforts in the Insurance sector.

The Senior Customer Services Analyst will oversee customer support, troubleshoot system issues, maintain data connectors, and ensure data quality in collaboration with customers and teams.