Jobs at Allwyn UK

Operate and improve production systems to ensure reliability and performance. Maintain monitoring, alerting, and observability (Splunk, CloudWatch, Grafana); automate repetitive tasks with scripting and Terraform; support incident response and on-call rotation; troubleshoot distributed systems across application, infrastructure, and network layers; assist scalability, performance tuning, and CI/CD improvements.

Lead SRE responsible for reliability across customer-facing systems using SLOs/SLIs/error budgets. Own incident command and on-call, drive automation (Terraform, CI/CD), transition from ECS to EKS, optimise capacity and performance for high-concurrency events, implement observability (Splunk, CloudWatch, Grafana, Quantum Metric), prioritise SRE backlog, and mentor teams while reporting reliability metrics to leadership.

Design end-to-end digital experiences for web, app and retail channels: research, wireframes, prototypes, player testing, high-fidelity UI and motion design. Collaborate with product, dev and stakeholders, champion design systems and player-centred outcomes while mentoring other designers.

Senior finance-led change and delivery role owning finance requirements, prioritisation and delivery across gaming systems (SGPAM, ReconNet, GEM Suite). Lead payment integrations, UAT, defect management, controls, reconciliations, stakeholder governance, BI reporting and audit readiness to ensure accounting integrity across digital and retail payment flows.

Lead delivery of Allwyn UK's Social Value strategy and programmes, including Modern Slavery statements, community investment administration, stakeholder engagement, training, policy updates, data tracking and reporting, and supporting integration of Social Value into procurement and business processes.

Create fast-turnaround, reactive social-first content for The National Lottery by turning trends and live moments into short-form video, graphics, captions and earned-media assets. Collaborate with researchers, PR and social teams to deliver timely, on-brand, compliant content across platforms and maintain the brand's tone and creative style.

Lead creative development and campaign delivery for Powerball, from brief to execution. Manage agencies and internal stakeholders, ensure consistent brand expression across channels, track performance, and use player insight to refine messaging and drive engagement.

Lead integrated consumer communications to drive brand relevance and showcase National Lottery-funded good causes. Develop and deliver creative storytelling and brand campaigns, produce press materials and multimedia content, pitch to media, manage agency relationships, coordinate cross-functional multi-platform activation, measure performance and provide insights, support shoots, and keep communications strategies aligned with digital, social and AI trends while supporting budget management.

Manage and coach a contact centre team to deliver excellent customer service, meet KPIs, manage performance and absence, improve operational processes (AHT, productivity), handle complaints, and support agent development through PDPs and training.

Support CRM campaign delivery by defining and validating player audiences, creating campaign-ready data fields, automating reports, analysing campaign performance, and making data-led targeting recommendations while ensuring governance and participant protection.

Design, build and optimize scalable AWS-based data pipelines and ETL processes (batch and near-real-time) using Python, SQL, Airflow, Glue and Redshift. Improve performance, reliability and cost efficiency, implement monitoring/alerting, support governance, security and compliance, collaborate with architecture and analytics teams, and mentor colleagues.

Lead and deliver multi-channel CRM campaigns for National Lottery games: plan, execute and optimise email/SMS/app activity, collaborate with Campaign, Data and creative teams, drive KPI growth (activation, retention, reactivation, cross-sell), run test-and-learn initiatives, ensure GDPR and participant protection compliance, and support campaign process improvements and measurement.

The Senior Developer will design and manage automation platforms, ensure best practices for security and compliance, and develop monitoring tools. They will collaborate with teams to enhance system performance and implement CI/CD processes.

Lead end-to-end delivery of multi-channel advertising campaigns for Studio 59. Manage briefs, creative development, production timelines, budgets, stakeholder relationships, asset delivery/playout, reporting, and campaign performance optimisation while ensuring brand and compliance standards.

The SAP Finance Integration Architect will design and govern financial solutions, integrating SAP with non-SAP systems, leading finance technology transformation, and collaborating with stakeholders to improve financial processes and systems with an emphasis on cloud-native architecture.

Lead application penetration testing and enhance internal security capabilities with hands-on experience in advanced security assessments, focusing on web applications, APIs, and cloud environments.

Lead design and delivery of customer-focused analytical data products (CLV, propensity, forecasting, dashboards). Translate stakeholder needs into scalable SQL/Python/R and Power BI solutions, collaborate with data engineering and research teams, ensure data quality and enablement, mentor junior analysts, and drive analytics best practices and impact across the business.

Partner with Brand & Communications to translate consumer, brand and market insight into commercial action. Lead development of brand and comms measurement frameworks, campaign effectiveness and experimentation. Synthesize qualitative, quantitative and behavioural data into actionable recommendations, influence senior stakeholders, manage agencies and cross-functional partners (including econometrics), and lead and coach the brand & comms insight team to improve brand health and decision-making.

Manage designated retail accounts to drive sales, profit and returns; build cross-functional and senior-level relationships; develop and implement joint business plans; analyse KPIs and performance to identify growth opportunities; lead account transitions and ensure product availability and responsible play delivery.