The BI Transformation Manager leads BI initiatives, mentors analysts, oversees reporting solutions, ensures compliance, and drives data-driven culture within the organization.

Manage major incidents and problems within the company, coordinate teams, analyze and communicate resolutions to minimize business impact. Collaborate with other departments to enhance service delivery and ensure continuous improvement while maintaining compliance with the National Lottery's regulations.

Assist with daily HR functions, maintain employee records, process payroll documentation, and support personnel activities. Handle employee lifecycle changes and ensure compliance with approval processes.

The Digital Proposition Lead drives digital customer retention strategies, developing and executing test-and-learn campaigns to enhance player engagement and loyalty through innovative digital experiences.

Oversee compliance with employment legislation, manage risks, enhance governance frameworks, review policies, and implement training strategies to promote compliance and efficiency.

As a Senior Player Analyst, you'll lead player analysis, create customer cohorts, and surface insights to enhance engagement and retention, while influencing leadership decisions.