Jobs at AKQA

The Communications Manager develops and executes external communications across markets, including media relations, story development, communications planning, executive visibility, awards campaigns, reputation management, stakeholder collaboration, and performance reporting. The role builds AKQA’s reputation by promoting its work, people, expertise, and partnerships through compelling messaging and media opportunities.

Manage the employee experience and people operations for a creative studio. Partner with leadership on engagement, retention, performance management, talent acquisition, onboarding, learning and development, employee relations, payroll, immigration, compliance, and HR policies. Analyze people metrics, support global teams, manage office responsibilities, coordinate audits and budgets, and advise managers and employees while driving continuous improvement.

Designs, builds, and deploys production-grade generative AI systems, agentic workflows, RAG solutions, and intelligent digital products. Leads architecture, backend development, cloud integration, AI evaluation, observability, security, testing, and cost optimization. Provides hands-on technical leadership while collaborating with clients, creative teams, strategists, and engineers to deliver scalable, commercially valuable AI solutions.

Leads customer experience, product, and service strategy engagements from discovery through delivery planning. Connects customer needs, business objectives, research, data, and technology to define strategic direction, journeys, propositions, roadmaps, and growth opportunities. Facilitates senior stakeholder workshops, develops persuasive strategic narratives, leads multidisciplinary teams and client relationships, and supports pitches and new business. The role also addresses AI, LLMs, emerging platforms, connected ecosystems, and international collaboration.

Leads copy-focused creative teams in developing award-winning brand narratives, digital experiences, campaigns, and client solutions. Sets creative direction, shapes briefs, guides writing and design execution, develops client relationships, leads pitches and new business, and promotes innovative use of AI and emerging tools. The role requires hands-on expertise in writing, digital communications, interface and interaction design, supplier management, team leadership, and international project delivery.

Lead the design and delivery of innovative digital products, mentor teams, collaborate with strategists, and ensure accessibility and inclusivity in all projects.

As a Senior Product Designer at AKQA, you will create high-quality visual designs for digital platforms, collaborating closely with multidisciplinary teams to refine and execute design concepts with precision and attention to detail.

Lead technical strategy and architecture for AI-enabled, cloud-native platforms. Act as senior client technology partner, define AI-driven products and roadmaps, oversee delivery, mentor senior engineers, and convert innovation pilots into scaled programs while ensuring secure, scalable systems and responsible AI practices.

As a Senior UX Designer, you'll lead the design of user experiences, translating complex requirements into clear structures and prototypes while collaborating closely with teams to ensure meaningful user journeys.