Teams at Airalo

Lead Airalo’s global strategic B2B and B2B2C accounts, owning partner growth, revenue targets, budgets, P&L, renewals, negotiations, and account performance. Build executive relationships, identify expansion opportunities, manage forecasting and KPIs, and develop scalable account processes. Lead and mentor regional Key Account Managers while collaborating with Product, Marketing, Finance, Operations, and Partnerships teams. The role is remote across Spain, the UK, or the UAE and requires travel as needed.

Designs and maintains telecom QA campaigns for roaming partners, network changes, and service launches across data, voice, and SMS. Manages SIM/eSIM testing infrastructure, automates smoke and regression testing in CI/CD, defines service health KPIs, and validates geo-redundancy, failover, capacity, and session recovery. Analyzes network traces and monitoring data to isolate failures, support root-cause analysis, validate fixes, and improve regression coverage.

Design and run data-driven retention strategies and campaigns to reduce churn and increase CLTV. Analyze user behavior, segment customers, execute personalized CRM journeys using tools like Clevertap/Braze/Moengage, run A/B tests, monitor retention metrics, and collaborate cross-functionally to optimize user engagement.