Jobs at AI Acquisition

Serve as a trusted strategic growth partner to founders and business owners. Diagnose commercial constraints across positioning, acquisition, sales, delivery, and operations; recommend priorities; and translate strategy into accountable execution. Lead high-level client conversations, identify risks, improve revenue performance, coordinate teams, and maintain the broader commercial picture. The role requires strong judgment, B2B go-to-market knowledge, founder-level communication, structured execution, and practical AI fluency.

This role involves owning complex client situations, diagnosing issues, driving retention and recovery, leading high-stakes conversations, and building scalable processes for client operations.

Own multi-entity, multi-currency cash flow and treasury operations involving $5M+ monthly transactions. Lead payment infrastructure migration, automate card funding and reconciliation, build cash visibility dashboards, create SOPs, oversee external bookkeeping through Xero, and deliver concise weekly cash and P&L reporting. The role requires hands-on finance operations experience, systems-building ability, AI adoption, and management of complex payment and accounting processes across UAE and UK structures.

Hands-on finance operations lead responsible for daily cash and treasury across multiple entities, migrating payment infrastructure, automating manual processes, enforcing SOPs, managing external bookkeeping, and delivering executive-ready reporting to stabilize and scale high-volume, multi-currency finance operations.

Own the most sensitive client relationships, diagnose issues, protect revenue, develop retention strategies, and enhance operational processes.

Provide fast, empathetic live chat and ticket support for clients using the platform. Troubleshoot issues, escalate complex problems, maintain support records, contribute to knowledge base, and help meet SLAs to improve client satisfaction and retention.

Full-cycle B2B closer converting outbound cold-email leads into qualified opportunities. Run discovery, demos, negotiations, and close mid-to-high-ticket deals. Maintain CRM, manage proposals and pipeline reporting, partner with SDRs and leadership to optimize outbound performance and hit aggressive conversion and quota targets.

Lead and run the Customer Success/account management function: own the P&L, build accountability systems (segmentation, escalation, scorecards, QA), directly manage managers and senior operators, hire and develop management depth, partner cross-functionally on handoffs and capacity, and make tough performance and restructuring decisions to scale a high-velocity agency-like client services organization.

Lead and scale B2B and B2C communities of founders and operators: moderate channels, design engagement systems, run live sessions, track engagement metrics, surface insights to internal teams, and support member retention, growth, and upsell through active community programming.

Execute customer onboarding from paid sign-up through activation, early milestones, and renewal. Run kickoff calls, follow and improve playbooks, manage a small portfolio of accounts, spot and remediate churn signals, and ensure proactive communication between Sales and delivery.